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Alternate job titles: Collection Supervisor | Credit and Collections Operations Supervisor | Credit/Past Due Collections Supervisor

Responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the devel more...



Alternate job titles: Credit and Collections Supervisor | Collection Supervisor | Credit/Past Due Collections Supervisor

The Credit and Collections Operations Supervisor oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Responsible for the activities and operations in the credit and collections department. Being a Credit and Collections Operations Supervisor ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Investigates credit issues and suggests payment options to be approved. In addition, Credit and Collections Operations Supervisor may require a bachelor's degree. Typically reports to a manager more...


Alternate job titles: Collector II | Delinquent Account Collections Representative II

The Intermediate Collections Specialist follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Responsible for initiating calls to delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Being an Intermediate Collections Specialist typically reports to a supervisor. May require an associate's degree. Being an Intermediate Collections Specialist gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Intermediate more...


Alternate job titles: Collector III | Delinquent Account Collections Representative III | Senior Credit & Collections Associate

The Senior Collections Specialist follows-up on delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Responsible for initiating calls to complex and difficult delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Being a Senior Collections Specialist typically reports to a supervisor. May require an associate's degree. Being a Senior Collections Specialist has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated more...



Alternate job titles: Collections Specialist - Healthcare | Delinquent Medical Account Collections Representative

The Collections Representative - Healthcare contacts patients by phone or mail to request payment and to review their account details. Responsible for requesting payment and collecting overdue balances from patients. Being a Collections Representative - Healthcare maintains patient account records and resolves third party payer issues. Responds to patient questions and sets up alternative pay plans if necessary. In addition, Collections Representative - Healthcare typically requires a high school diploma. Typically reports to supervisor or manager. Being a Collections Representative - Healthca more...


Alternate job titles: Collector I | Delinquent Account Collections Representative I

The Entry Collections Specialist follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Being an Entry Collections Specialist typically reports to a supervisor. Requires a high school diploma. Being an Entry Collections Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0- more...



Alternate job titles: Credit and Collections Supervisor | Collection Supervisor | Credit and Collections Operations Supervisor

The Credit/Past Due Collections Supervisor oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Responsible for the activities and operations in the credit and collections department. Being a Credit/Past Due Collections Supervisor ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Investigates credit issues and suggests payment options to be approved. In addition, Credit/Past Due Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit/Past more...


Alternate job titles: Mortgage Collection Supervisor I

The Delinquent Mortgage Collections Supervisor I maintains documentation on past-due accounts. Supervises a team of collectors who limit collection portfolio losses and delinquencies. Being a Delinquent Mortgage Collections Supervisor I provides reports to management with recommendations for improvement and referrals for complex accounts. Monitors collections activities for compliance with policies and procedures. In addition, Delinquent Mortgage Collections Supervisor I may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Delinque more...


Alternate job titles: Mortgage Collection Supervisor II

The Delinquent Mortgage Collections Supervisor II oversees collections procedures to ensure compliance with all policies and procedures. Supervises a team of collectors who limit collection portfolio losses and delinquencies. Being a Delinquent Mortgage Collections Supervisor II provides reports to management with recommendations for improvement and referrals of complex accounts. Evaluates past-due accounts for accuracy. In addition, Delinquent Mortgage Collections Supervisor II may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Delinquent Mortgag more...



Alternate job titles: Collections Representative - Healthcare | Delinquent Medical Account Collections Representative

Responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Typically requires a high school diploma. Typically reports to supervisor or manager. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience. more...


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