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Alternate job titles: Consumer Loan Collector III | Loan Collections Specialist III

The Consumer Loan Collector, Senior requires a high school diploma or its equivalent. Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Being a Consumer Loan Collector, Senior typically reports to a supervisor. Supervises, leads, directs, and trains lower level consumer loan collecting staff. Working as a Consumer Loan Collector, Senior typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established proc more...



Alternate job titles: Consumer Loan Collector I | Loan Collections Specialist I

The Consumer Loan Collector, Entry follows set policies and procedures when determining suitable collection solution. Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Being a Consumer Loan Collector, Entry typically reports to a supervisor. Requires a high school diploma or its equivalent. Being a Consumer Loan Collector, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in th more...


Alternate job titles: Consumer Loan Collector II | Loan Collections Specialist II

The Consumer Loan Collector, Experienced follows set policies and procedures when determining suitable collection solution. Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Being a Consumer Loan Collector, Experienced typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Consumer Loan Collector, Experienced typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a s more...


Alternate job titles: Consumer Loan Collector, Senior | Loan Collections Specialist III

Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining a suitable collection solution. May train or coach less experienced staff in strategies to remedy delinquent accounts. Requires a high school diploma or its equivalent. Supervises, leads, directs, and trains lower level consumer loan collecting staff. Typically reports to a supervisor. Typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to t more...



Alternate job titles: Consumer Loan Collector, Entry | Loan Collections Specialist I

Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solution. Requires a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...


Alternate job titles: Consumer Loan Collector, Experienced | Loan Collections Specialist II

Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solution. Requires a high school diploma or its equivalent. Typically reports to a supervisor. Typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. more...



Supervises and instructs loan staff that supports consumer loan servicing. Oversees and coordinates daily loan servicing activities, including processing and documenting loan transactions, paying insurance and tax bills, and performing escrow analysis. Ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Requires a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetiti more...


Alternate job titles: Senior Consumer Loan Processor

Obtains necessary information to process and complete loan files. Examines documents to ensure accuracy and compliance with existing underwriting guidelines. Requires a high school diploma or its equivalent. May supervise, lead, direct and train lower level consumer loan processing staff. Typically reports to a supervisor. Typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. more...


Alternate job titles: Consumer Loan Servicing Senior Supervisor

Manages personnel that support the consumer loan servicing function. Ensures efficiency of collections, escrow, and cashiering operations. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the rela more...



Alternate job titles: Loan Origination/ Processing Supervisor - Consumer

Supervises a team of loan processors to ensure that new loan packages are processed and completed according to established policies and procedures. Performs quality checks and resolves issues. Tracks quality and volume metrics against production targets. Requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area un more...


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