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Alternate job titles: Call Center Representative I -Outbound | Customer Support Representative, Entry - Outbound | Telemarketing Representative I - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. May require an associate degree. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. more...



Alternate job titles: Call Center Representative II - Outbound | Customer Support Representative, Experienced - Outbound | Telemarketing Representative II - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. May require an associate degree. Typically reports to a supervisor or manager. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience. more...


Alternate job titles: Call Center Representative III - Outbound | Customer Support Representative, Senior - Outbound | Telemarketing Representative III - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. Typically requires an associate degree. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience. more...


Alternate job titles: Call Center Representative IV - Outbound | Customer Support Representative, Specialist - Outbound | Telemarketing Representative IV - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. May require an associate degree. Typically reports to a supervisor or manager. Has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Typically requires 5-7 years of related experience. more...



Alternate job titles: Outbound Call Center Manager

Manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. more...


Alternate job titles: Outbound Call Center Supervisor I | Outbound Call Center Supervisor, Entry

Supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Typically reports to m more...



Alternate job titles: Outbound Call Center Supervisor II | Outbound Call Center Supervisor, Experienced

Supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Typically reports to a more...


Alternate job titles: Outbound Call Center Supervisor III | Outbound Call Center Supervisor, Senior

Supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Typically reports to a more...


Alternate job titles: Contact Center Representative I - Outbound | Customer Support Representative, Entry - Outbound | Telemarketing Representative I - Outbound

The Call Center Representative I -Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative I -Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative I -Outbound typically reports to a supervisor. Being a Call Center Representative I -Outbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personne more...



Alternate job titles: Contact Center Representative II - Outbound | Customer Support Representative, Experienced - Outbound | Telemarketing Representative II - Outbound

The Call Center Representative II - Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative II - Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative II - Outbound typically reports to a supervisor or manager. Being a Call Center Representative II - Outbound gains or has attained full proficiency in a specific area of discipline. Works under moderate sup more...


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