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Alternate job titles: Customer Service Escalation Specialist | Service Complaint Response Specialist

Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a la more...



Alternate job titles: Customer Service Escalation Manager | Service Complaint Response Manager

Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 4 to 7 years of related experience. Contribute more...


Alternate job titles: Executive Response Specialist | Customer Service Escalation Specialist

The Service Complaint Response Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, deter more...


Alternate job titles: Entry Copywriter | Entry Level Copywriter | Junior Copywriter

There is currently no job description for Direct Response Copywriter. Be the first to submit the job responsibilities for a Direct Response Copywriter.



Alternate job titles: 911 Dispatcher | Emergency Dispatch Operator | Police, Fire, or Ambulance Dispatcher

There is currently no job description for Emergency Response Coordinator. Be the first to submit the job responsibilities for a Emergency Response Coordinator.


Alternate job titles: Emergency Room Nurse Practitioner (NP) | Emergency Unit - Certified Registered Nurse Practitioner (CRNP)

There is currently no job description for Rapid Response Nurse. Be the first to submit the job responsibilities for a Rapid Response Nurse.



Alternate job titles: Speech Writer | Senior Writer, Leadership Communications | Speech Writer - Senior

The Executive Communications Senior Specialist translates the ideas, objectives, corporate position, and management philosophy into messaging that relates to the topic, speaker, and intended audience. Develops and writes speeches, briefings, and other communications for executives. Being an Executive Communications Senior Specialist may assist executive with speech delivery preparations. May compose editorials, press releases or articles representing management. In addition, Executive Communications Senior Specialist requires a bachelor's degree. Typically reports to an executive or a manager. more...


Alternate job titles: Executive Recruiter | Management Recruitment Specialist

The Executive Talent Acquisition Specialist works with executive search firms or other placement agencies to develop and maintain a highly qualified candidate pool. Screens, interviews, and recommends prospective employees for employment in executive or senior management positions. Being an Executive Talent Acquisition Specialist may require a bachelor's degree. Develops employment offers with competitive compensation, benefits, and relocation terms to present to candidates. In addition, Executive Talent Acquisition Specialist typically reports to top management. May require SHRM certification more...


Alternate job titles: Executive Talent Acquisition Specialist | Management Recruitment Specialist

Screens, interviews, and recommends prospective employees for employment in executive or senior management positions. Works with executive search firms or other placement agencies to develop and maintain a highly qualified candidate pool. Develops employment offers with competitive compensation, benefits, and relocation terms to present to candidates. May require a bachelor's degree. Typically reports to top management. May require SHRM certification. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 more...



Alternate job titles: EMT/Paramedic Supervisor

The Emergency Response Team Supervisor administers the staff work schedule to ensure adequate coverage. Supervises emergency medical staff consisting of EMTs, paramedics, and drivers. Being an Emergency Response Team Supervisor maintains activity logs and prepares required reports. Coordinates required training and development activities. In addition, Emergency Response Team Supervisor typically reports to a manager. The Emergency Response Team Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contri more...


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