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Alternate job titles: Field Service Operations Coordinator

Coordinates, monitors and improves fields service activities for an organization. Provides support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair. Ensures field services are effective and customers requirements are met. May require an associate degree. Typically reports to a manager or head of a unit/department. Is capable of working on complex problems and exceptions without direct supervision. Has a wide and comprehensive understanding of both general and specific aspects of the job. Typically requires 7+ years of relate more...



Alternate job titles: Field Service Coordinator

The Field Service Operations Coordinator provides support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair. Coordinates, monitors and improves fields service activities for an organization. Being a Field Service Operations Coordinator may require an associate's degree. Ensures field services are effective and customers requirements are met. In addition, Field Service Operations Coordinator typically reports to a manager or head of a unit/department. Being a Field Service Operations Coordinator works independently within esta more...


Alternate job titles: Field Customer Engineering Director | Field Customer Support Director

Directs and oversees field services activities within an organization. Plans and develops policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree in area of specialty. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructur more...


Alternate job titles: Coin and Vending Machine Repairer | Vending Machine Technician | Vending Maintenance and Repair Technician | Vending Technician

The Field Service- Vending requires a high school diploma or its equivalent and 2-4 years of experience in the field or in a related area. Installs, maintains, adjusts, and repairs vending, amusement, and other coin-operated machines. Being a Field Service- Vending relies on limited experience and judgment to plan and accomplish goals. Is familiar with standard concepts, practices, and procedures within a particular field. In addition, Field Service- Vending performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports more...



Alternate job titles: Field Service Engineering Supervisor, Entry | Technical Field Support Supervisor I

Oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests im more...


Alternate job titles: Field Service Engineering Supervisor, Experienced | Technical Field Support Supervisor II

Oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly more...



Alternate job titles: Field Service Engineering Supervisor, Senior | Technical Field Support Supervisor III

Oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level III supervisor has full authority and may be considered lower middle management. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within hig more...


Alternate job titles: Field Customer Engineering Manager | Field Customer Support Manager | Technical Support & Customer Service Manager

The Technical Field Service Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Technical Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Technical Field Service Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bach more...


Alternate job titles: Field Customer Engineering - Experienced | Technical Customer On-site Support II | Technical Field Service Engineer II

The Intermediate Field Service Engineer identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Installs, configures, troubleshoots, and maintains products/equipment. Being an Intermediate Field Service Engineer performs start up testing and customer training on features and general maintenance of product. Research and answer customer questions about product features, issues and upgrades. In addition, Intermediate Field Service Engineer has solid knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a supervis more...



Alternate job titles: Entry Level Field Engineer | Field Customer Engineering - Entry | Technical Customer On-site Support I | Technical Field Service Engineer I

The Entry Field Service Engineer identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Installs, configures, troubleshoots, and maintains products/equipment. Being an Entry Field Service Engineer may provide some customer training. Answer basic customer questions about product features. In addition, Entry Field Service Engineer has basic knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Entry Field Service Engineer works on projects/matters of limited complexity in a sup more...


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