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Alternate job titles: PC Maintenance Technician II | Computer Technician - Intermediate | Desktop Support Tech II

The PC Helpdesk Technician II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician II may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician II gains or has attained full proficiency in a specific area of discipline. Works more...



Alternate job titles: PC Maintenance Technician III | Computer Technician -Senior | Desktop Support Tech III

The PC Helpdesk Technician III resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician III may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician III may require an associate degree or its equivalent. Typically reports to a supervisor or manager. Being a PC Helpdesk Technician III has gained proficiency in multiple competencies relevant to the job. Works indepe more...


Alternate job titles: PC Maintenance Technician I | Computer Technician - Entry | Desktop Support Tech I

The PC Helpdesk Technician I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician I may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician I possesses a moderate understanding of general aspects of the job. Works under the more...


Alternate job titles: Instructional Technology Specialist | Educational Technologist

The IT Specialist Educational Technology typically requires a bachelor's degree. Supports faculty members with information technology in support of teaching and learning. Being an IT Specialist Educational Technology typically reports to a manager. Being an IT Specialist Educational Technology gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an IT Specialist Educational Technology typically requires 2 to 4 years of related experience. more...



Alternate job titles: IT Vendor Management Analyst I | IT Outsourcing Management - Entry | IT Vendor Service Analyst I | Vendor Relations Analyst I

The IT Vendor Management Specialist I analyzes and evaluates proposals and assists in vendor selection. Manages relationships with specific vendors and serving as the organization's point of contact. Being an IT Vendor Management Specialist I typically requires a bachelor's degree or its equivalent. Provides support to the organization for problems with vendor products and services. In addition, IT Vendor Management Specialist I typically reports to a manager. Being an IT Vendor Management Specialist I works on projects/matters of limited complexity in a support role. Work is closely managed. more...


Alternate job titles: IT Vendor Management Analyst II | IT Outsourcing Management - Intermediate | IT Vendor Service Analyst II | Vendor Relations Analyst II

The IT Vendor Management Specialist II analyzes and evaluates proposals and assists in vendor selection. Manages relationships with specific vendors and serving as the organization's point of contact. Being an IT Vendor Management Specialist II typically requires a bachelor's degree or its equivalent. Provides support to the organization for problems with vendor products and services. In addition, IT Vendor Management Specialist II typically reports to a manager. Being an IT Vendor Management Specialist II gains exposure to some of the complex tasks within the job function. Occasionally direct more...



Alternate job titles: IT Vendor Management Analyst III | IT Outsourcing Management - Career | IT Vendor Service Analyst III | Vendor Relations Analyst III

The IT Vendor Management Specialist III analyzes and evaluates proposals and assists in vendor selection. Manages relationships with specific vendors and serving as the organization's point of contact. Being an IT Vendor Management Specialist III typically requires a bachelor's degree or its equivalent. Provides support to the organization for problems with vendor products and services. In addition, IT Vendor Management Specialist III typically reports to a manager. Being an IT Vendor Management Specialist III contributes to moderately complex aspects of a project. Work is generally independen more...


Alternate job titles: Clinical Information System Specialist | Information System Specialist-Clinical EHR

The Clinical IT Systems Support Specialist assists users with system navigation, troubleshooting and patient monitoring issues. Provides on-site technical support to clinicians to ensure the proper and effective use of clinical information systems and improve the delivery of patient care. Being a Clinical IT Systems Support Specialist typically requires a bachelor's degree in area of specialty. Collaborates with leaders across functions and disciplines to plan, implement and evaluate the effectiveness of clinical systems and services. In addition, Clinical IT Systems Support Specialist typical more...


Alternate job titles: Help Desk Support, Sr. | Help Desk Senior Technician | Help Desk Technician III | Help Desk Tier 3 Specialist | User Problem Support Senior Specialist

The IT End User Support Senior Specialist identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being an IT End User Support Senior Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, IT End User Support Senior Specialist coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher more...



Alternate job titles: Technology Project Manager IV

Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Develops detailed project plans. Monitors project milestones and generate periodic status reports. Evaluates and manages risk. Incorporates quality measures and standards to project deliverables. Possesses strong knowledge of technology. Typically requires a bachelor's degree or equivalent. May require project management certification. Typically reports to a manager more...


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