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Alternate job titles: IT Services, Systems and Software Quality Analyst II

Evaluates, tests, and validates IT systems, services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops solutions to resolve problems and makes recommendations for improvements to process, configuration, and products. Requires a bachelor's degree in IT or related field. Typically reports to a manager. Occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related more...



Alternate job titles: IT Services, Systems and Software Quality Analyst I

Assists in the evaluation, testing, and validation of IT systems, services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems. Requires a bachelor's degree in IT or related field. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. more...


Alternate job titles: IT Services, Systems and Software Quality Analyst III

Evaluates, tests, and validates IT systems services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops solutions to resolve problems and makes recommendations for improvements to process, configuration, and products. May develop new or special testing for new products or to troubleshoot and resolve complex issues. Requires a bachelor's degree in IT or related field. Typically reports to a manager. Work is generally independent and collaborative in nature. Contrib more...


Alternate job titles: IT Services, Systems and Software Quality Manager

Manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Requires a bachelor's degree. Typically reports to head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adherin more...



Alternate job titles: IT Services, Systems and Software Quality Director

Responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Requires a bachelor's degree. Typically reports to a top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the fu more...


Alternate job titles: IT QA Process Compliance and Implementation Consultant

Develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards. Advises function leaders on best practices for the deployment of QA methodologies and processes. Designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Trains staff on quality concepts, objectives, tools, an more...



Alternate job titles: Healthcare Quality and Compliance Analyst | Patient Care Quality Assurance Analyst I

Analyzes quality assurance and compliance data and assists in preparing reports. May assist designing solutions to quality management issues. May assist in the implementation of quality improvement processes. May require a bachelor's degree in area of specialty. Typically reports to a supervisor. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. more...


Alternate job titles: Vendor Quality Control Analyst | Supplier Quality Control Analyst | Supplier Quality Evaluation Analyst | Vendor Quality Compliance and Standards Analyst

The Supplier Quality Assurance Analyst makes suggestions to management regarding vendor selection. Evaluates vendors' operations and products for compliance with company quality standards. Being a Supplier Quality Assurance Analyst requires a bachelor's degree. Compiles data for documentation of test procedures and may prepare reports for presentation to management. In addition, Supplier Quality Assurance Analyst typically reports to a manager or head of a unit/department. Working as a Supplier Quality Assurance Analyst typically requires 2 to 4 years of related experience. Gains exposure to s more...


Alternate job titles: Healthcare Quality and Compliance Senior Analyst | Patient Care Quality Assurance Analyst II

Analyzes quality assurance and compliance data and prepares reports. Designs solutions to quality management issues. May assist in the implementation of quality improvement processes. May assist less experienced analysts. May require a bachelor's degree in area of specialty or in a related area. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. more...



Alternate job titles: Software QA Analyst II | Software Testing and Quality Engineer II

Executes testing procedures to ensure that software meets established quality standards. Develops and writes testing scripts and plans to ensure that software functions as expected. Prepares data sets to test logic, error handling and system workflows. Isolates, reproduces, and tracks defects. Verifies fixes. Documents testing according to required procedures. Familiar with software development cycle and quality assurance methodologies. Requires a bachelor's degree or its equivalent. Typically reports to Quality Assurance Manager. Occasionally directed in several aspects of the work. Gains exp more...


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