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Supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. Supervises a small group of p more...



Alternate job titles: Consumer Loan Servicing Senior Supervisor

Manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a sen more...


Alternate job titles: Loan Servicing Manager

The Consumer Loan Servicing Senior Supervisor ensures efficiency of collections, escrow, and cashiering operations. Manages personnel that support the consumer loan servicing function. Being a Consumer Loan Servicing Senior Supervisor typically reports to a manager or head of a unit/department. May require a bachelor's degree. The Consumer Loan Servicing Senior Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small departm more...


Alternate job titles: Loan Servicing Representative I - Consumer Loans | Loan Servicing Specialist I - Consumer Loans

Performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Verifies the completeness and accuracy of documents. Performs calculations for distributions. Monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of gen more...



Alternate job titles: Loan Servicing Representative III - Consumer Loans | Loan Servicing Specialist III - Consumer Loans

Performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Verifies the completeness and accuracy of documents. Performs calculations for distributions. Monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency i more...


Alternate job titles: Loan Servicing Representative II - Consumer Loans | Loan Servicing Specialist II - Consumer Loans

Performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Verifies the completeness and accuracy of documents. Performs calculations for distributions. Monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typicall more...



Alternate job titles: Loan Servicing Clerk I | Loan Servicing Specialist I - Consumer Loans

The Loan Servicing Representative I - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments, and maintaining payment file of delinquent loans. Performs routine administrative tasks in support of the consumer loan servicing group. Being a Loan Servicing Representative I - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Being a Loan Servicing Representative I - Consumer Loans may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under more...


Alternate job titles: Loan Servicing Clerk I | Loan Servicing Representative I - Consumer Loans

The Loan Servicing Specialist I - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments, and maintaining payment file of delinquent loans. Performs routine administrative tasks in support of the consumer loan servicing group. Being a Loan Servicing Specialist I - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Being a Loan Servicing Specialist I - Consumer Loans may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close d more...


Alternate job titles: Loan Servicing Clerk II | Loan Servicing Specialist II - Consumer Loans

The Loan Servicing Representative II - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments and maintaining payment file of delinquent loans. Performs routine administrative tasks to support the consumer loan servicing group. Being a Loan Servicing Representative II - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Servicing Representative II - Consumer Loans typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attai more...



Alternate job titles: Loan Servicing Clerk II | Loan Servicing Representative II - Consumer Loans

The Loan Servicing Specialist II - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments and maintaining payment file of delinquent loans. Performs routine administrative tasks to support the consumer loan servicing group. Being a Loan Servicing Specialist II - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Servicing Specialist II - Consumer Loans typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full pro more...


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