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Alternate job titles: Delinquent Mortgage Collections Manager

Manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Trains and staffs collection associate team. Evaluates delinquent loans and determines foreclosure status. May assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Typically reports to top management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowl more...



Alternate job titles: Delinquent Mortgage Collections Supervisor I

Supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. May require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of proc more...


Alternate job titles: Delinquent Mortgage Collections Supervisor II

Supervises a team of collectors who limit collection portfolio losses and delinquencies. Oversees collections procedures to ensure compliance with all policies and procedures. Evaluates past-due accounts for accuracy. Provides reports to management with recommendations for improvement and referrals of complex accounts. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decis more...


Alternate job titles: Credit and Collections Manager | Credit and Collections Operations Manager | Credit/Past Due Collections Manager

The Collection Manager oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Develops and administers credit and collection programs. Being a Collection Manager monitors and negotiates the collection of overdue accounts. Designs and implements processes to improve cash flow and reduce receivables. In addition, Collection Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to top management. The Collection Manage more...



Alternate job titles: Credit and Collections Supervisor | Credit and Collections Operations Supervisor | Credit/Past Due Collections Supervisor

The Collection Supervisor oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Responsible for the activities and operations in the credit and collections department. Being a Collection Supervisor ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Investigates credit issues and suggests payment options to be approved. In addition, Collection Supervisor may require a bachelor's degree. Typically reports to a manager. The Collection Supervisor supervises a small group of para-professi more...


Alternate job titles: Consumer Loan Collections Group Manager

Manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Requires a bachelor's degree. Typically reports to a top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising fr more...



Alternate job titles: Mortgage Collection Manager

The Delinquent Mortgage Collections Manager trains and staffs collection associate team. Manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Being a Delinquent Mortgage Collections Manager may assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Evaluates delinquent loans and determines foreclosure status. In addition, Delinquent Mortgage Collections Manager typically reports to top management. The Delinquent Mortgage Collections Manager manages subordinate staff in the day-to-day performance more...


Alternate job titles: Delinquent Mortgage Collector I

Contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. more...


Alternate job titles: Delinquent Mortgage Collector III

Contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Negotiates any contract changes. Documents all collection activities and delinquent accounts in compliance with policies and procedures. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience. more...



Alternate job titles: Delinquent Mortgage Collector II

Contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Negotiates any changes to contracts. Documents all collection, delinquent and foreclosure activities in compliance with policies and procedures. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience. more...


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