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Alternate job titles: Customer Service and Support Team Leader | Non-Technical Customer Service Team Leader

The Customer Care Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Care Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Care Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adj more...



Alternate job titles: Retail Store Manager | Store Operations Manager

The Retail Store Team Leader has responsibility of staffing, store compliance, inventory management, and promotion. Manages the day-to-day operations of a retail store. Being a Retail Store Team Leader may require a bachelor's degree or its equivalent. Maintains and oversees accuracy of records associated with cash, receipts, inventories, and employee attendance. In addition, Retail Store Team Leader typically reports to a senior manager. The Retail Store Team Leader manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department more...


Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader | Non-Technical Customer Service Team Leader

Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically rep more...


Alternate job titles: Graphic Design Supervisor | Graphic Art Project Lead | Graphic Design - Project Lead

The Creative Design Services - Team Leader consults with clients regarding project requirements, defines project scopes and design standards. Supervises graphic designers on the completion a variety of design projects. Being a Creative Design Services - Team Leader typically requires a bachelor's degree. Advises on best practices for visual communication and provides technical expertise regarding graphic design software, layout, and color management. In addition, Creative Design Services - Team Leader typically reports to a manager. The Creative Design Services - Team Leader supervises a small more...



Alternate job titles: Laboratory Information Systems Coordinator | Lab IT Supervisor

The Lab Information Systems Team Leader maintains project documentation by formulating and implementing policies and procedures. Coordinates, develops, and maintains the scope and performance of laboratory information systems projects. Being a Lab Information Systems Team Leader may require a bachelor's degree in area of specialty. Maintains and updates the system. In addition, Lab Information Systems Team Leader typically reports to a manager or head of a unit/department. The Lab Information Systems Team Leader supervises a group of primarily para-professional level staffs. May also be a leve more...


Alternate job titles: Behavioral Health Case Management Manager | Behavioral Health Case Worker Supervising Manager | Mental Health Care - Supervising Case Manager

The Behavioral Health Case Manager Team Leader evaluates performance of case managers. Manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Being a Behavioral Health Case Manager Team Leader requires a bachelor's degree. Ensures care provided is in accordance with clinical guidelines and organizational standards. In addition, Behavioral Health Case Manager Team Leader typically reports to a head of a unit/department. The Behavioral Health Case Manager Team Leader manages subordinate staff in the day-to-day performance of their jobs. Tru more...



Alternate job titles: IRA Accounts Supervisor | Retirement Account Supervisor - IRAs

The IRA Account Servicing Team Leader monitors opening and closing of accounts, account distributions, rollovers, and customer inquiries. Oversees operations and transactions involving IRAs. Being an IRA Account Servicing Team Leader ensures compliance with governmental regulations, including account over-contribution and early distributions. May handle large or complex accounts. In addition, IRA Account Servicing Team Leader may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working as an IRA Account Servicing Team Leader typical more...


Alternate job titles: Retail Area Manager | Retail Store Area Manager

The Retail Store Area Team Leader develops and implements policies for area stores. Manages and leads retail store managers in a given geographic area to maximize sales and profitability. Being a Retail Store Area Team Leader typically reports to a District Store Manager. Typically requires a bachelor's degree. The Retail Store Area Team Leader manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Retail Sto more...


Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader

The Non-Technical Customer Service Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Non-Technical Customer Service Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Non-Technical Customer Service Team Leader coaches and guides less experienced team members. May assist manager with s more...



Alternate job titles: Customer Care Team Leader | Non-Technical Customer Service Team Leader

The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with schedul more...


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