Customer Service Advisor

Customer Service Advisor based in Morley

Offering £11.44 per hour - paid weekly, every Friday

Full time, Temporary on-going contract We are currently recruiting for Customer Service Advisors to join our clients existing team based in Morley.

This is an on-going temporary role working on site with 1 in 4 weeks working from home.

What will you be doing?

• Handling inbound customer service queries from our diverse customer base?? and ensuring to provide ?1st class customer service.
• Ensuring to deliver a response in a timely manner either by email or call.
• ??Prioritise and clear the queue having contacted clients and customers
• Giving clear and concise information to our customers with confidence and knowledge
• Working inline with company standards and service level agreements
• Using our inhouse systems to log calls and amendments
  
  

Who are we looking for?

We are looking for people with exceptional customer service skills preferably from a call centre environment.

• Previous customer service experience ideally within a call based environment
• A passion for customer service with the want and desire to provide exceptional service to our customers
• Strong communications skills both verbal and written
• Ability to work in an efficient manner by managing and prioritising your workload effectively.
• Strong competency of IT systems including Microsoft Office
  
  

The Location: Morley

• The Hours:
  
  

Hours: Monday - Sunday, 5 days out of 7 on shifts between 8am and 6pm (4 days during the week & 1 day on Sat/Sun)

?This rota will continue to repeat which will give you more consistency and notice to allow you to plan your life outside of work easily!?

• #CCNorthWest