Part of the Affidea group, Hillsborough Private Clinic is the leading provider of Ophthalmology, ENT, Podiatry, Gastroenterology, Urology and other services and treatments in Northern Ireland. Working with the top class consultants and surgeons in the country, we are renowned for the Quality care and service we provide. We are seeking to appoint a Lead Outpatient Nurse to join our team in Hillsborough. The post-holder will be responsible for providing clinical leadership and management of the Clinics Outpatient clinics including ensuring the delivery of high-quality patient care, managing the outpatient nursing team, and ensuring compliance with relevant policies and procedures. We may use this recruitment process to fill other similar vacancies as they may arise. Key Responsibilities: Ensure Safe and Effective Practice Provide skilled nursing care within the outpatient department and demonstrate a high standard of nursing practices. Deliver high quality patient care that is clinically effective, evidence-based and appropriate. Work alongside the multi-disciplinary team, to ensure the safety of patients at all times. Adhere to DHSSPS and NMC guidelines for practice requirements and standards, for example, safe handling, administration, storage and custody of medicinal products. Maintain own professional and personal development in accordance with NMC (2018) the Code: Professional Standards of Practice and Behaviour for Nurses and Midwives. Maintain effective records management ensuring all documentation written or electronic is managed in line with organisational and NMC (2009) guidelines. In collaboration with the Theatre Lead and Orthoderms senior Nurse, manage off-duty/annual leave arrangements to ensure our clinics have adequate cover. Establish and maintain relationships based on mutual respect communicating on a regular basis with the patient/client, relatives and carers in the provision of care and services. Ensure compliance with GDPR and Data Protection. Ensure evidence-based care is provided to agreed standards within the clinic. Assist in implementing and monitoring policies, procedures and protocols. Leadership Provide clinical leadership to the Outpatient team, ensuring that all patients receive high-quality care and treatment. Plan and deliver relevant training programs and induction plans to ensure continuous professional development for our Nurses. Management Manage the Outpatients Nursing team, including training, and development, ensuring that all staff are competent and motivated to deliver high-quality care. Involved in the recruitment and selection of staff. Performance Management Monitor and manage the performance of the Outpatient team, ensuring that all staff are meeting their objectives and delivering high-quality care. Enhance the patient/client experience Promote a caring environment where equality and diversity issues are respected and patients/clients and their carers are enabled to be partners in their care. Demonstrate appropriate care values including: compassion, respect, empathy, treating people with dignity, integrity, courage, responsibility, imagination and adaptability. Patient Safety/Environment Maintain a safe and clean environment for staff, patients/clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting. Ensure own awareness of environmental issues and take appropriate action as per our policies. Ensure safe and effective use of equipment. Ensure near misses, incidents, accidents and faulty devices are recorded, reported, investigated and learning disseminated. Professional Development Maintain professional development, keeping up to date with current best practice and developments in the field. Participate in training and other learning as required. Participate in annual appraisal/development review. Promote a person-centred culture to facilitate good staff relationships and morale among staff. Challenge appropriately and confidently where standards of care fall below that which the Clinical Manager would expect. Communication Communicate effectively with patients, families, and other healthcare professionals, ensuring that all relevant information is shared appropriately. Continuous Improvement Lead on quality improvement initiatives, ensuring that the service is improving and delivering the best possible care to patients eg use of audit, patient/client feedback and reflection on practice by self and other members of the team. Maintain good communication with patients/clients and relatives/carers ensuring that their individual needs are met, and report issues to the Clinical Manager as required. Compliance Ensure compliance with relevant policies and procedures, including infection control, health and safety, and safeguarding. Resource Management Manage the outpatient department ensuring that resources are ordered and used effectively and efficiently. Seek to deliver a safe and effective service within allocated resources, ensuring the resources are used to maximum effect. Essential criteria: Registered Nurse on Part 1 of the live NMC Register. 5 years post registration experience including 3 years within an outpatient setting. Experience of deputising for Lead Nurse and acting as Nurse in Charge. Excellent clinical skills and knowledge. Ability to lead, manage and motivate others. Excellent communication and interpersonal skills. Ability to work under pressure and manage competing priorities. Commitment to continuous professional development. Understanding of relevant policies and procedures, including infection control, health and safety, and safeguarding. Ability to work effectively as part of a multidisciplinary team. Experience of resource management. Understanding of quality improvement methodologies. Commitment to patient safety and delivering high-quality care. Desirable criterion: Experience working as an outpatient nurse in Ophthalmology. Benefits: Contributory Pension Plan 27 Annual Holidays 10 Public Holidays Sign-on bonus Free access to ExpressCare minor injury units for you and your family Discounted healthcare Employee Assistance Programme Wellbeing programme Relevant training funded by the company Personal development opportunities across 30 specialties and cross training with our sister clinic Orthoderm Skills: Nursing outpatients healthcare