Product Support Engineer

Glazing Vision
Diss, ENG Full Time
POSTED ON 10/19/2024 CLOSED ON 11/14/2024

Job Posting for Product Support Engineer at Glazing Vision

Role

To resolve internal production issues, sales technical support and external customer raised problems.

Produce concept sketches, general arrangements, manufacturing drawings, BOM’s, technical manufacturing and consumer supporting documentation as required.

Responsibilities

To produce sketches and calculations and prototypes

To demonstrate innovative solutions

To use Autodesk Inventor to create CAD models and drawings using parametric modelling

To use appropriate software to create technical documentation, factory build & work instructions, end user documentation

To create Bills of Materials (BOM) and variants listings

To learn and adopt our IT systems for order configuration, BOM control and variant calculations

To support the technical team and others in developing new products and product/process improvements

To contribute to continuous improvements and value engineering of current and future products

To be involved with mechanical product testing and fault-finding during development and on existing products

To attend site visits for issue diagnosis and technical tasks as required

To assist manufacturing with technical advice, training, development of jigs and fixtures and other improvement activities

To support management to introduce new or improved procedures and processes that improve our activities and plans

Experience Required

A degree in mechanical, design or manufacturing engineering or relevant experience

A record of innovative solutions to similar products

A wide use of MS Office

A detailed knowledge of Autodesk Inventor and Vault

Experience of prototype development and evaluation

A creative engineering streak coupled with in depth manufacturing knowledge

Good writing and communication skills

Job Type: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Store discount

Schedule: Monday to Friday

Experience: Design & Development: 3 years (preferred)

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