Job Overview:
We are seeking a skilled Hotel Receptionist to join our team at a prestigious hotel in the heart of the city. The ideal candidate will be an experiened professional with exceptional phone etiquette and a passion for hospitality.
Responsibilities:
- Greet and welcome guests as they arrive at the hotel reception
- Check guests in and out, ensuring all necessary details are accurately recorded
- Handle guest inquiries and requests promptly and professionally
- Provide information about hotel services, facilities, and local attractions
- Manage reservations and room assignments efficiently
- Maintain a tidy and organised reception area
- Assist with administrative tasks such as handling emails, faxes, and phone calls
Skills:
- Proficiency in multiple languages is advantageous
- Excellent communication skills with a polite and friendly demeanour
- Strong phone etiquette and customer service skills
- Previous experience in a hotel or hospitality setting is preferred
- Ability to multitask and work well under pressure
Join our team as a Hotel Receptionist to be part of a dynamic environment where you can showcase your hospitality skills while providing exceptional guest services.
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person