Warranty Administrator

Warranty Administrator – VW Manchester & VW Altrincham

Full-Time, 45 hours

£28,050 OTB Employee Benefits

Provide first class support to our business

Working with one of the World’s leading brands you will be accountable for efficiently and accurately administering manufacturer warranty systems. The main purpose is to ensure OEM guidelines and processes are followed to ensure warranty claims are on time and to avoid unnecessary fines. 

What we can offer you

• 33 days’ annual leave, including bank holidays (pro rata)
• The opportunity to buy additional holiday
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme and Sharesave scheme to grow your savings
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day
   

What you’ll do day to day

Responsible for administrating an holistic process for warranty claims
Collaborate closely with the Aftersales Manager to mitigate audit risk and support the audit process
Works effectively as part of the full member After Sales team
Curious nature with a responsibility to keep up to date with warranty policies
Responsible for ensuring safe working processes and the provision of H&S legislation is taken at all times
 

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Responsible for administrating an holistic process for warranty claims
• Collaborate closely with the Aftersales Manager to mitigate audit risk and support the audit process
• Works effectively as part of the full member Aftersales team
• Curious nature with a responsibility to keep up to date with warranty policies
• Responsible for ensuring safe working processes and the provision of H&S legislation is taken at all times
   

Who we are

Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you don’t need to love cars to work with us − you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That’s why we believe Inchcape is for everyone.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!