Field Service Technician

Field Service Engineer

Sunderland - Field Based

Job Summary

As the Field Service Technician, you will be responsible for carrying out the planned and unplanned maintenance activities of our equipment. You will have the knowledge and skills to service, repair and fault find all mechanical Haskel and BuTech related products whilst maintaining a high level of theoretical and technical support to our customer base whilst carrying out service visits.

Responsibilities

• Carry out on site servicing of equipment
• Answer technical queries from customers and provide over the phone support
• Install and commission Haskel equipment
• Respond to breakdowns in line with service agreements
• Ensure all health and safety policies are adhered to on site and in the factory
• Carry out user training where required of Haskel systems

Basic Qualifications

• Driving licence
• HNC/HND in mechanical engineering (Desired)
• Knowledge of liquid pumps, gas boosters and air amplifiers

Travel & Work Arrangements/Requirements

UK and Europe travel expected depending on service requirements, expectation to be away 50% -75% of the time

Key Competencies

• Clear communicator
• Customer focused
• Good systems knowledge
• Quality driven
• Knowledge of P&ID’s
• Excellent analytical and trouble shooting skills

What We Offer

• 25 days holiday and bank holidays (Option to purchase additional 5 days)
• 7% Employer pension contribution
• Westfield Health medical cash plan cover
• Death in service benefit of 4 x salary
• Cycle scheme (after probation period)
• 10% of salary in shares (after one year of employment)
• Employee assistance program
• Enhanced maternity & paternity policies
• LinkedIn Learning access
• Company Van