Account Manager

Account Manager

Chesham - Full time

On behalf of our client, a leading manufacturer of innovative building products in the South East of England, we are seeking a dynamic and motivated Internal Sales Support Executive to join their growing team.

Our client, with a rich history spanning several decades and recent significant growth, is looking for a sales-driven individual to support their continued expansion in the UK market. This role offers an exciting opportunity to be part of a success story, with the company's turnover increasing from £3M to £22M in just a few years.

Account Manager Key responsibilities:

• Process and manage incoming customer orders, pro-forma invoices, and returns
• Upsell products and identify opportunities to increase sales growth
• Develop strong relationships with customers to maximise repeat business
• Collaborate closely with the external sales team to drive sales and profitability
• Meet personal and team targets, as well as set KPIs
• Handle customer inquiries, complaints, and provide appropriate solutions
• Ensure timely communication with warehouses for order fulfilment and dispatch
• Manage incoming phone calls and email inquiries efficiently

The ideal candidate:

• 1.5 - 3 years' experience in a busy office environment, preferably in internal sales (though not essential)
• Strong people skills and results-driven mindset
• Excellent communication skills, both written and verbal
• Customer-focused with the ability to adapt to different situations
• Proficient in Microsoft Office and quick to learn new systems
• Ability to multi-task, prioritise, and manage time effectively
• Team player with the capacity to work independently when required

Our client offers a competitive package, including:

• Base salary of £26-28,000 per annum
• Great bonus scheme and commission
• 25 days annual leave plus statutory holidays
• Company pension scheme
• Free car parking
• Monday to Friday, 9am-5pm

This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.