Information Technology Technician

ICT Technician - Education - £33,000

Our trusted partner, a leading consultancy is searching for a Senior ICT Technician to join a school located in Thanet, 5 x per week onsite between 8am to 4pm. To be successful, the ideal candidate will have capabilites in MAC support, SIMS, GSuite and Microsoft technologies with the ability to provide technical support up to tier three. Ideally the chosen candidate will have worked within the educational sector but our client is open to any industry background.

This is an exciting opportunity to join one of the UK’s leading independent providers of professional IT managed services with over 30 years of experience providing IT solutions to numerous businesses across the UK, public and private sectors. An IT company that will invest in you, build your skills, and offer externally recognised qualifications.

Your responsibilities

• You’ll be your assigned customers central point of contact, their trusted technical partner
• Creating and maintaining strong relationships with staff at all levels within our customers organisation
• You’ll act as a lead contact for other onsite IT school support
• You’ll resolve all IT issues in an efficient and timely manner
• You’ll continuously develop skills, expertise and understanding in any required areas that would improve delivery of support and management or administration of systems, software or services
• You’re on hand to resolve hardware issues with Desktops, Laptops, Peripherals and Printers to minimise disruption to end users

Key technical experience:

• Microsoft Desktop and Office Systems
• MAC Support
• Microsoft Server and Virtualisation Technologies
• Active Directory Security and Administration, GPO
• Working knowledge of TCP/IP, DNS, DHCP
• Support of hardware, printers, desktops and servers
• Email, Antivirus and Backup software
• Networking knowledge regarding WAN, LAN, VLAN, VPN, WLAN, layer 2/3 switching, Firewalls and routers
• Mobile devices/phones
• SIMS
• Mac Support
• GSuite

Benefits - 28 days holiday (including bank holidays), additional 1 day for every year in role (max 33 days), Life Assurance, Virtual GP Services, Pension, Training/Courses.

One stage interview process, via MS teams to start ASAP.