Client Billing Coordinator

The Company 

Are you looking to join an organisation that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

Our mission is to serve as trusted, expert advisors to organizations around the world facing high-stakes situations that demand urgent attention, exceptional knowledge, staunch integrity, and objective, clear-cut analysis and advice.

To create a premier global consulting enterprise that provides organizations facing high-stakes situations with access to time-sensitive answers and analysis, delivered by the world’s most trusted, experienced, and knowledgeable experts in their fields.

The Team and Job Summary

J.S. Held is seeking to recruit a high-energy Client Billing Coordinator with a strong focus on delivering exceptional service and superior work products to our internal and external clients. Your primary responsibility will be working with a congenial finance team to support a growing business. We are looking for professionals with strong computer and communication skills, as well as experience with invoicing and customer service. J.S. Held is focused on learning and development and is continually looking to attract and retain top talent who is creative, self-motivated, and organized.

Job Responsibilities

• Generate outstanding invoices to submit to our clients for payment.
• Support accounts receivable and collections when needed.
• Process and record high-volume client invoicing transactions.
• Respond to inquiries from clients and management to resolve discrepancies.
• Review the appropriateness of credit and debit memos related to client invoices.
• Experience working in and recording information in an ERP environment (Microsoft Dynamics D365 Finance and Operations) or other proprietary software.
• Follow up as necessary to ensure payment of invoices.
• Various administrative projects as assigned by management.

Required Qualifications

• Client facing billing experience working for a high-volume professional services firm is required. Experience with WIP is required.
• ERP/proprietary software experience is essential. Experience with Microsoft Dynamics 365 is a plus.
• Experience with high volume invoicing.
• Associate degree or higher preferred.
• Proficiency in Microsoft Excel, Word, Outlook including v-lookups and pivot tables required.
• Pleasant telephone disposition and effective communication skills with the ability to build and maintain good relationships with customers.
• Back up responsibilities performing general administrative work. Answering incoming calls.
• Well-organized and detail-oriented. Multi-tasking is essential. Ability to work in a high-pressure, fast paced environment.
• Proactive and able to make recommendations to improve invoicing and accounts receivable processes.
• Ability to handle confidential information. 

Preferred Qualifications 

• Knowledge of Xero Accounting software.
• Knowledge of Pivot Tables.
• Client Invoices Portals.
• Experience in collections.

Physical and Mental Job Qualifications

• Prolonged periods sitting at a desk and working on a computer.

J.S. Held is dedicated to becoming the global leader in providing multi-disciplinary consulting services to the construction, government, healthcare, industrial, insurance, energy, legal, and technology, communities. We have diverse practice areas including Construction Advisory, Financial Investigations, Forensic Accounting & Economics, Forensic Architecture & Engineering, Surety, Environmental Health & Safety, Equipment, Toxicology, and Building & Property Consulting, among other disciplines. J.S. Held is devoted to recruiting and cultivating top industry talent to build a collaborative and diverse team of experts. We leverage our experience to provide local, cost-efficient solutions and an unrivaled client experience.

Some of the Benefits We Have Include 

J.S. Held understands all of our employees are people and sometimes life needs flexibility.  We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely when needed
• Generous Annual Leave Policy
• Comprehensive Medical Insurance

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com and include “Applicant Accommodation” within the subject line with your request and contact information.

#LI-AD1