Payment Operations Analyst

We’re looking for a Payment Operation Analyst to join us in Bradford

Our mission is to deliver simple and efficient processing with a controlled, quality service, so that our customers can deliver for theirs.

The team is responsible for Purchase to Pay, Billing, Customer Payments, and Accounts Receivable, Bank Reconciliations and Travel and Expenses.

We provide these services to our colleagues across Europe and the US, including to VirginMedia-O2, Virgin Media Ireland, our head offices and a number of exciting new ventures.

This is phenomenal opportunity for you to work as part of a world-class team within Payment Operations. In return, we will support and develop you to help you take your career in the direction you want, with regular opportunities to develop new skills and work in new areas. You will receive regular reviews with a focus on your career-development and job satisfaction.

What will you be doing?

• This role provides first line functional support to the business and our suppliers for our procurement systems, by phone and by email.
• It involves collaborating with a wide range of people to deliver outstanding customer service for our colleagues and suppliers.
• Updating master data in the procurement system e.g. user access, vendors, catalogue listings, accounting cost centres etc.
• Monitoring and resolving transactions which have failed to complete successfully, e.g. approved purchase requisitions which have not generated purchase orders, or invoices which have not interfaced.
• Supporting users to create, process and maintain their PRs and POs.
• Managing Chatbots and assigning tickets to the relevant departments.
• Raising change requests with Finance Systems team where required, and partnering with them to test the changes.
• Driving the automation agenda, identifying improvements and automations which increase our efficiency and governance.
  
  

Essential

We tend to look for people with:

• Confident investigating and resolving IT problems.
• Strong communicators who can represent the team externally.
• Ability to work to tight timelines and meet targets without compromising on quality.
• Good attention to detail, excellent self-review skills, and a right-first-time mentality.
• Flexible, adaptable and keen to learn new skills.
• Interest in automation technologies.
  
  

Desirable

• Project management experience
• Proficient use of German in a business environment
• Experience of working with Finance / Procurement systems such as Oracle, SAP, Ariba, RightNow.
• Strong Excel skills
  
  

What’s in it for you?

• Competitive salary Bonus **where applicable**
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team
  
  

Who We Are

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.