Office Assistant

Manchetts Group Holdings Ltd is a leading vehicle service, repair, and roadside recovery enterprise based within Suffolk, Cambridgeshire, and Lincolnshire.

Founded in 1961 in Burwell, Manchetts Group prides itself on delivering a personalised level of service and building strong customer relationships. The iconic, yellow, and green vehicle recovery trucks have become a familiar sight on the A14 and A1. While Manchetts Group has already set high standards for customer satisfaction with their award-winning MAN branded workshops in Peterborough, Spalding, and Newmarket, the company’s commitment to ‘Everything Automotive’ extends to servicing all types of HGV, LCV, and car brands.

Manchetts Rescue and Recovery is looking to extend its team further and is looking for an Office Assistant to join the team in Burwell, Cambs.

Key duties include

• Answering calls
• Filing, photocopying
• Mailshots
• Dealing with post
• Replying to emails
• Office supplies and stationary ordering
• Ad hoc administration tasks as set by the management team.
• Administration of company fuel cards
• Ordering and control of employee PPE
• Chasing missing invoices
• Dealing with employee expense claims
• General office administration duties

The model candidate would:

· be computer literate and have experience using Microsoft packages such as Word and Excel

· work well as part of a team but have the ability to work on your own initiative.

· be able to provide quality customer service to the management team, colleagues, and customers.

· be able to communicate positively and assertively in what can be a busy working environment.

· have excellent time management and organisational skills.

· excellent numeracy and analytical skills with competency in dealing with financial information.

· have the ability to multitask and prioritise workload

· have the ability to work under pressure in a calm and methodical way during busy periods.

· have a ‘can do’ attitude to the job.

· ideally have a basic knowledge from within the motoring industry but not essential

Terms and Conditions

• Pay: Competitive, depending on knowledge, skills and experience
• Hours: 37.5 per week, Mon – Fri 9.00am – 5.00pm with 30-minute unpaid lunch break
• Free parking on site
• 31 days annual leave (including bank holidays) rising to 33 after 5 years’ service.
• Pension scheme

· Employee Assistance Program

· Long Service Awards

.Cycle to work scheme

Please email your CV to Jeni Davy, HR Manager on hr@manchetts.co.uk in the first instance. If you have not heard from us within 2 weeks of the closing date, please assume your application has unfortunately been unsuccessful on this occasion.

Job Types: Full-time, Permanent

Pay: £24,000.00-£27,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Quarterly bonus

Experience:

• Customer service: 3 years (required)
• Administrative experience: 3 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 31/07/2024