Administrator

Job Title: Office Administrator

Location: Mini First Aid Head Office, Chapel Allerton, Leeds

Job Type: Full-Time (37.5 hours per week)

Salary: £26,000 per annum

Holiday: 20 days annual leave plus bank holidays

About Mini First Aid:

Mini First Aid is an award-winning provider of first aid training and products for families across the UK. Founded by Kate & Matt Ball, the company gained national recognition after their appearance on Dragons' Den in 2021, securing investment from Sara Davies MBE, who remains a shareholder. We are a warm, family-run business located in North Leeds, and we are looking for a skilled and dedicated Office Administrator to join our team.

Role Overview:

The Office Administrator will play a pivotal role in supporting the business operations at Mini First Aid. You will be responsible for administering key franchise and finance systems, while providing general administrative support across various departments. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and is highly organised with a strong attention to detail.

Key Responsibilities:

• Email Management: Handle and respond to head office email inquiries.
• Franchise Administration: Oversee the franchise application process and maintain franchisee records via the management system.
• Training & Reporting: Administer the internal web-based training system and compile management reports.
• Onboarding Support: Assist with the onboarding process for new franchisee team members.
• Financial Administration: Perform account reconciliation and process bills using Xero.
• Event & Partnership Coordination: Support the administration of partnership, sponsorship, and national account activities, including the annual Mini First Aid conference.

Key Skills & Qualifications:

• Attention to Detail: A high level of accuracy and meticulousness.
• Organisational Skills: Ability to manage multiple tasks and deadlines efficiently.
• Positive Attitude: A proactive, "can-do" approach to work and a willingness to learn.
• Team Player: A collaborative mindset and the ability to work effectively with colleagues.
• System Management Experience: Experience in maintaining records and working with various management systems.
• Accounting Knowledge: Familiarity with accounting software, particularly Xero, is highly desirable.
• Communication & IT Skills: Excellent written and verbal communication skills, along with proficiency in IT tools and software.

How to Apply:

If you are passionate about administration and are looking for an opportunity to make an impact in a growing family-run business, we’d love to hear from you. Please send your CV along with a covering letter detailing why you’re the ideal candidate for this role to info@minifirstaid.co.uk.