Medical Administrator

The list of duties below is not exhaustive and may be subject to change as deemed necessary Meeting, greeting and directing visitors Greeting patients Booking, changing and cancelling appointments Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies Processing prescription requests Liaising with the in-house pharmacy team and external pharmacies Scanning incoming documents and forwarding to the most appropriate person or team Readcoding and summarising patient records Filing and retrieving paper records Sending and receiving faxes and emails. Log and process as required Chaperoning Copying of patient records for solicitors requests Franking and sending post Opening incoming post Receiving and processing samples from patients Contacting patients to arrange follow ups from incoming letters or test results, as required Typing and sending referrals Dealing with all patient referral related queries