Clinics Team Administrator

The Clinic Team’s main responsibility is to manage our clinic expert panel, consisting of GPs and Orthopaedic Surgeons. They are a key part of the supply chain function and work closely with the other departments to ensure we maintain the biggest best panel for our customers.

The role of the Administrator will involve:

• To manage the panel of clinic experts from their clinic allocation to appointment scheduling. This includes 3 months worth of appointments available on the system.
• To review the allocation of clinic appointments across the individuals areas, ensuring we have correct amount split over the month and in line with the forecasted instructions.
• To work in collaboration with the rest of the supply chain function in order to maintain the biggest best panel.
• To ensure we have the correct amount of appointments available in the appropriate weeks in order to achieve service and MedCo guidelines.
• To consolidate clinics when needed in order for Out of hours to send the clinic packs at day 7.
• To ensure any last minute clinic appointment bookings have been sent over to the relevant expert in order for the expert to complete the examination.

This is by no means a complete list and is only indicative of the duties of this role.

Personal Specification:

• Excellent relationship building and communication skills – written and verbal
• Highly motivated, organised and proactive
• Precise with a high level of attention to detail
• A keenness to learn and develop and pick up new skills
• Ability to multi-task and prioritise
• An enthusiastic team player
• Confident in being able to provide a support system to our experts

This is an excellent opportunity for an individual to gain further experience and perspective in a different area of the business. The person should be a people person who enjoys building relationships, someone with a can do attitude, someone who isn’t afraid of a challenge and who is able to provide an excellent support system to their own panel of medical experts and providers.

Additional Benefits:

• Company Stakeholder Pension
• 20 days annual leave plus bank holidays
• Opportunity for Hybrid remote working

Job Type: Permanent

Pay: £23,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: Clinics Administrator