Hotel Receptionist

As a receptionist at The Wishing Well you will play a key role in the customers experience, you are there to ensure that our guests receive a high quality, personalised service at all times.

Your responsibilities:

• To ensure a daily smooth check in and check out experience ensuring seamless guest service and adhering to all Reception department policies and procedures
• Handling telephone and email queries and reservations
• Taking card payments and cash handling
• Proactively sell all services and facilities available to guests using the hotel
• Working closely with the management team
• Maintain a professional image on duty, including a polite and courteous manner, cheerful disposition and punctuality

What we are looking for:

• Someone who is passionate about exceeding guest expectations
• Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
• Working knowledge of Rezlynx or other hotel reservations system is preferred but not essential as full training will be given

If you feel like this could be the job for you then why not apply.

To be considered for the role you must attach a current CV.

Please be aware that to arrange interviews we will call you from 0871 2003363

Job Type: Part-time

Pay: £11.44 per hour

Expected hours: 8 per week

Schedule:

• 8 hour shift

Work Location: In person

Expected start date: 22/07/2024