Alternate Job Titles: Consumer Debt Collector II | Consumer Loan Collector, Experienced | Loan Collections Specialist II
Responsible for contacting customers with delinquent accounts. Aims to influence voluntary payment through communication, negotiation, and persuasion. Works to obtain payments, commitment agreements, and/or establish a repayment plan. Follows set policies and procedures when determining a suitable collection solution. Requires a high school diploma or equivalent. Typically reports to a supervisor....
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Alternate Job Titles: Consumer Loan Collector I | Consumer Debt Collector I | Loan Collections Specialist I
Responsible for contacting customers with delinquent accounts. Aims to influence voluntary payment through communication, negotiation, and persuasion. Works to obtain payments, commitment agreements, and/or establish a repayment plan. Follows set policies and procedures when determining a suitable collection solution. Requires a high school diploma or equivalent. Typically reports to a supervisor....
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Alternate Job Titles: Consumer Loan Collector II | Consumer Debt Collector II | Loan Collections Specialist II
Responsible for contacting customers with delinquent accounts. Aims to influence voluntary payment through communication, negotiation, and persuasion. Works to obtain payments, commitment agreements, and/or establish a repayment plan. Follows set policies and procedures when determining a suitable collection solution. Requires a high school diploma or equivalent. Typically reports to a supervisor....
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Alternate Job Titles: Loan Funding Clerk I
Processes and disburses loan funds to ensure accurate and timely completion of loan transactions. Reviews loan documentation to verify the funding amount and closing instructions. Coordinates with lenders, closing agents, and customers to resolve funding issues. Ensures all funding activities adhere to internal policies and regulatory requirements. Maintains accurate records of funded loans and up...
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Alternate Job Titles: Consumer Loan Call Center Representative I
Responsible for providing support to current or potential customers regarding a personal, auto, or other consumer loan. Responds to incoming calls and inquiries regarding loan products, applications, and/or account information. May assist customers in making payments, explaining loan terms and conditions, repayment options, and promotional programs. May require an associate degree. Typically repor...
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Alternate Job Titles: Consumer Loan Call Center Representative II
Responsible for providing support to current or potential customers regarding a personal, auto, or other consumer loan. Responds to incoming calls and inquiries regarding loan products, applications, and/or account information. May assist customers in making payments, explaining loan terms and conditions, repayment options, and promotional programs. May require an associate degree. Typically repor...
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Alternate Job Titles: Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Sales Agent I | Telemarketing Representative I
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ...
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Alternate Job Titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. ...
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Alternate Job Titles: Call Center Representative I -Outbound | Sales Representative I - Outbound
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent....
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Alternate Job Titles: Call Center Sales Representative II | Inbound/Outbound Sales Agent II | Intermediate Call Center Inside Sales Representative | Telemarketing Representative II
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional produ...
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