Alternate Job Titles: Credit Card Fraud Analyst | Credit Card Fraud Associate
Responsible for monitoring suspicious credit card transactions and resolving fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Uses established processes and procedures to create reports that track emerging trends and makes recommendations as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supe...
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Alternate Job Titles: Bankcard Operations Senior Clerk | Credit/Debit Card Specialist
Controls the issuance and renewal of credit cards by the organization. Responsible for handling the activation, replacement, and delivery of credit cards. Maintains inventory of blank cards and sends cards to be imprinted as needed. Verifies names and account numbers on cards and mails completed cards to customers. Requires a high school diploma or equivalent. Typically reports to a supervisor. Wo...
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Alternate Job Titles: Credit Application Review Clerk
Evaluates and suggests creditworthiness of prospects and customers to decrease financial risk to the organization. Checks credit applications and grants approval within established guidelines for organizations or individuals. Communicates with the customers and other departments to solve the credit problems. May negotiate terms of payment to assist with collection of overdue balances. Requires a h...
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Alternate Job Titles: Credit Card Operations Specialist | Bankcard Operations Senior Clerk
Controls the issuance and renewal of credit cards by the organization. Responsible for handling the activation, replacement, and delivery of credit cards. Maintains inventory of blank cards and sends cards to be imprinted as needed. Verifies names and account numbers on cards and mails completed cards to customers. Requires a high school diploma or equivalent. Typically reports to a supervisor. Wo...
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Alternate Job Titles: Credit and Collections Representative I | Credit & Collections Representative, Entry
Collects and maintains accurate credit information. Reviews and verifies overdue accounts. Contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Typically reports to a manager. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspect...
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Alternate Job Titles: Janitor I | Facilities Cleaner I | Janitorial Technician I
Cleans and maintains buildings, facilities, and equipment. Uses cleaning tools and other products to create a clean, healthy environment. Removes and disposes trash, recycling, and other waste following the appropriate policies. May need to have basic maintenance skills. May require a high school diploma. Typically reports to a supervisor or manager. Works under the close direction of senior perso...
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Alternate Job Titles: Janitor II | Facilities Cleaner II | Janitorial Technician II
Cleans and maintains buildings, facilities, and equipment. Uses cleaning tools and other products to create a clean, healthy environment. Removes and disposes trash, recycling, and other waste following the appropriate policies. May have basic maintenance skills and make minor repairs in the facility. May require a high school diploma. Typically reports to a supervisor or manager. Works under mode...
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Alternate Job Titles: Adjustment Clerk I | Customer Complaint Adjustments Clerk I
Reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Communicates results of findings to customer. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Possesses a moderate understanding of ...
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Alternate Job Titles: Adjustment Clerk II | Customer Complaint Adjustments Clerk II
Reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Communicates results of findings to customer. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining ...
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Alternate Job Titles: Universal Banker I | Banking Account Services Rep I
Responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. Builds and maintains strong relationships with customers by understanding their financial needs and providing personalized banking solutions. Resolves customer issues and escalates complex cases as needed. Ensures all tran...
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