Program Manager

Responsibilities

·       Supervise a team providing high quality intake and admissions services to potential students

·       Collaborate with key departments to design and implement orientation sessions covering training programs within TEF

·       Oversee and administer a system of comprehensive intake and referral services to meet needs of participants and ensure successful program placement

·       Apply TEF quality program standards to ensure effective transitions and placements

·       Oversee project and participant data collection and management, through Salesforce (MyTEF), to ensure accurate tracking and reporting

·       Monitor spending and budgets-both grant funded (NYC, State, Federal) and collective bargaining; oversee timely processing of vendor payment

·       Collaborate with other departments of the Training and Employment Funds to ensure a continuity of services for adult students

·       Oversee initial member advisement for those seeking occupational certificates or college entrance through Fund benefits and programs

Qualifications

•      Master’s degree in Adult Education, Counseling or Human/Social Service-related degree or equivalent year’s experience required

•      Minimum five (5) years’ experience in adult education, vocational or college programs or healthcare related fields; to include two (2) years supervisory experience required

•      Proficient in Microsoft Word, Excel, and PowerPoint

•      Experience managing healthcare education programs, adult education, workforce development and/or labor management training funds’ operations

•      Project management skills preferred

•      Knowledge of workforce trends in healthcare sector as they relate to education and training

•      Detail oriented and ability to handle multiple projects in a fast-paced environment with tight deadlines

•      Excellent presentation/facilitation skills, ability to work independently and multitask under deadline pressure

•      Excellent reading, writing and verbal communication skills

•      Ability to work flexible hours including some evenings and weekends