What are the responsibilities and job description for the Account Executive position at Axon?
Axon requires employees be vaccinated against COVID-19 as a condition of employment, unless a medical or religious accommodation is approved. As such, newly hired employees will be required to provide proof of their COVID-19 vaccination.
Location: Must live near within an hour of a major airport and on the road 70% of time
Reports to: Stacey Chadderton, Director, Sales
Direct Reports: 0
Your Impact:
Axon Account Executives are responsible for selling Axon products and services to mid-size law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies / units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.
What You'll Do
- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
- Cultivate customer relationships and ensure effective service delivery to accounts
- Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
- Support execution of strategy at the account level
- Work with and bring in experts/specialists where required
- Oversee all account activities
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- May provide customer product training as necessary
- Accountable for individual expense budget management
- Own account relationship and drive overall customer satisfaction for assigned accounts
What You Bring
- 3 years of demonstrated successful customer facing sales experience managing complex processes
- 2 years managing a book of business of mid-sized / enterprise level customers or consultative sales experience
- Data management experience using Salesforce (preferred) or similar CRM
- Understanding of Virtualization and Cloud technology
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Able to travel ~50% (2-3 days a week on the road) including possible overnight travel
- 2 years experience selling SaaS technologies
- Startup experience & some vertical experience
- Law Enforcement / Public Safety experience
- Able to clearly and directly articulate complex solution offerings
- Team Player: collaborate with various team members regularly
- Ready to own & drive the territory
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
