What are the responsibilities and job description for the Head Teller position at BancorpSouth?
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JOB DESCRIPTION
Position: Head Teller
Physical Location: 143 W Central Ave, Petal, MS 39465
Reports To: Branch Manager
Working Conditions: Normal, no adverse or hazardous conditions
Job Group Category: Non-Exempt
Work Hours: Varies by location
Primary Purpose:
Oversees teller activities, maintains records of vault, ATM, cash balances, and oversees currency accounts. Assist customers with account questions.
Principal Duties and Responsibilities:
Supervise tellers.
Perform normal teller duties on a daily basis.
Provide on-the-job training for tellers on an as needed basis. Monitors tellers to ensure compliance with BancorpSouth’s policies and procedures.
Assist tellers with locating cash discrepancies, manages unusual window transactions, and answers difficult customer questions.
Performs a variety of customer service transactions, such as account holds, stop payment orders, direct deposit and check confirmation.
Verify money received or sent for deposit in BancorpSouth’s vault at designated times and record on BancorpSouth’s forms.
Balances the vault on a daily basis and maintain cash limits set by BancorpSouth policy.
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system.
Ensures that the teller stations are properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller stations.
Perform additional duties as required.
Job Specifications:
High school diploma or equivalent.
One to two years of job related experience.
Successfully completion of Teller Training course and successful completion of certified teller course.
Ability to pay close attention to detail.
Good organizational and analytical skills.
Good interpersonal and supervisory skills.
Good understanding of BancorpSouth's products and services.
Ability to operate standard office equipment such as computer, adding machine and typewriter.
Ability to lift up to twenty-five (25) pounds.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
BancorpSouth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.