What are the responsibilities and job description for the Parts Counter position at Bergey's?
Bergeys Inc. is a family-owned business that has been servicing our customers needs since 1924. Currently our company has over 45 locations and more than 1,600 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.
We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.
Benefits:
We offer a generous benefit package including:
- Vacation and PTO time
- Paid Holidays
- 401k with profit sharing
- Medical, Dental and Vision insurance.
- Employee Assistant Program
- FSA and HSA Plans
- Life Insurance
- Opportunities for Advancement
- Paid Training
- Employee Referral Program
- Employee Discount
Location: Bergey's HD Truck Parts Warehouse, Telford PA
Shift: Full Time Monday-Friday 7am-5pm
Summary:
We are in immediate need of a parts specialist that will dedicate focus to assisting role to commercial sales counter. This position is ideal for technicians looking for an opportunity to change direction. Sells parts to all customers, over the counter, or on the phone.
Essential Duties:
- Assists all customers in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information
- Provides high level of service to internal and external customers.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Assists outside sales representatives with their orders.
- Receives payment from retail customers or obtains credit authorization.
- Solicits assigned accounts by phone.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Other tasks as assigned.
- Successful completion of pre-employment background checks and drug screening
- 2 years of heavy duty truck parts experience or mechanical background
- Mack, Volvo, Cummins parts or service experience a plus!
Bergey's is an Equal Opportunity Employer.
