Receptionist

About Us

Here at BrowHouse, we specialize in the cosmetic tattooing industry! We offer a variety of services ranging from Microblading to Scalp Micro Pigmentation to Brow Laminations. We have a very tight-knit positive company culture. We are all about making our clients feel like the best and most beautiful versions of themselves by enhancing their natural beauty and features. At BrowHouse we are very intentional with the people we bring on. Everyone works closely together as a team and one unit to achieve the ultimate goal of a happy client from the second they call our phones all the way through leaving our studio!

Position Overview

We are looking for a salon sales coordinator to really take our receptionist position to the next level!

• Sales experience!
• Self motivated!
• Client outreach (attracting passive clients)
• Give clients advice, suggest and sell services and products
• Explain and educate clients on how the services and products work (benefits and ideal services for client), communicate accurate information!
• Walk clients through start to finish of conversation and close the call with a booking/sale!
• Actively work the schedule and fill openings, reschedules and cancellations as a TOP priority
• Establish a high level of rapport and trust with potential clients and clients

We are looking for someone who can:

• Be Positive!
• Be Professional!
• Be Customer Service Oriented!
• Be Organized!
• Answer and assist clients in questions and bookings
• Confirm, book, and reschedule appointments
• Check clients in and out, offer drinks, communicate with artists
• Give clients a unique, one of a kind customer service experience from the first call through checkout
• Respond to emails, text messages, and Instagram dm's for all clients
• Client outreach, ensure clients are happy and satisfied with service
• Work collaboratively with additional receptionists and/or artists
• Upsell retail products in the studio
• Additional tasks may be asked of receptionist

The ideal candidate is a detail-oriented, organized, self motivated, team player who will be the first point of contact for clients at the studio, greeting them in a polite, positive and well-spoken manner!

Qualifications

• 1-2 year sales experience in a salon or sales setting
• 1-2 years customer service experience with some form of customers or clients
• Shifts are from 8:00am to 5:00pm
• Ability to come into the studio
• High School Diploma
• Ability to maintain a positive, friendly, professional attitude
• Motivated, proactive, self-starter, take-charge attitude
• Excellent communication skills, great customer service skills

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Newport Beach, CA 92660: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20