General Manager - Music Venue

An established music and hospitality team is getting ready to open an 800 capacity music venue in the heart of Downtown Oakland and we are looking for an incredible General Manager.

Ceremony will be a carefully curated, yet no frills designed space which will set the stage for the best in class, state of the art sound system and top tier shows and event bookings. Ceremony intends to be an inclusive and welcoming community space that provides varied genres of music to bring people from all walks of life together.

The team has already created highly successful bars, restaurants and music venues that have received local and national attention both in the Bay Area and beyond. With decades of experience within the music, marketing, venue booking and hospitality industries they will be focusing on an impeccable bookings program and exceptional customer experience.

Below is the full job description (if you are excited about the role, and feel that you meet most/some of the criteria, but not all, we encourage you to still apply). What is most important for us is to hire the right person for the position.

Interested? Please send us:

1) A resume

2) A short couple of paragraphs that helps us get a sense of who you are and how you’d be a good fit for the role and our team.

3) Feel free to include social media links if you’d like, but not required.

We are excited to hear from you!

GENERAL MANAGER

Overview:

The GM is responsible for overseeing the day-to-day operations and the overall success and performance of the business.

The GM drives results through effective leadership that aligns with the company's culture & values, and possesses an unwavering commitment to the customer experience. The GM will be a high-energy, high-performing, results-driven team member that strives to make our venue the greatest place to both visit and work.

Responsibilities:

· Oversee night-to-night operations

· Present on the floor during busy periods

· Hire, train and support all staff

· Be present onsite for liquor inventory deliveries

· Complete the monthly schedule to ensure optimal labor

· Go on errand runs for hospitality riders and other pickups

· Review employees and managers to give feedback on performance

· Work with clients and events coordinator to effectively oversee and execute private events and small group events

· Ensure cleanliness and timely repairs

· Work to increase revenue, improve profitability and meet budget goals

· Complete regular inventory to track product and maintain company cost goals

· Regularly review pricing/costing of all menu items

· Attend and prepare for regular meetings with Managing Members and Bookkeeper

· Manage general inquiry emails from customers

· Ensure company and legal requirements are being met including HR, TIP reporting, Health and Safety, tax, etc., with support of Managing Members and Bookkeeper

· Any venue experience not required but certainly considered (booking, closing, production assist, etc)

· Must work weekends

· Have a flexible schedule centered around the venue’s events schedule

· Must have access to a vehicle and a valid drivers license

Skills & Experience:

· 3 years of prior bar, restaurant, or music venue management experience

· Weekly cash reconciliation

· Creating and maintaining systems for service standards

· Cost controls systems

· Food safety manager certification Preferred but not required

· Microsoft Word, Excel and Google Docs (experience with project management software is a plus—ie. Asana, Monday, etc.)

· Knowledge of Federal, State and local labor laws and policies

Competencies:

· Timely and effective communication skills that engage people in a genuine, authentic way.

· Proactively connect with the team to influence behavior and results

· Highly enthusiastic, appreciative, empathetic, and engaged personality

· Highly organized and easily adaptable in responding to change

· Understanding that a strong company culture is essential to the long-term success of a business

· Ability to work independently to solve problems

Relationships:

· Position oversees all employees at the location

· Works parallel with Talent Booker, Marketing Manager and Events Booker

· Reports directly to Managing Members

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
We are following the most recent local, state and federal requirements.

Ability to commute/relocate:

• Oakland, CA 94612: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)
• Music Venue: 1 year (Preferred)
• Bartending: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location