What are the responsibilities and job description for the Leasing Manager position at DD5QB2?
Maxx Properties is hiring a Leasing Manager to join our team at Oak Ridge Apartments.
A little bit about us and our story...
MAXX Properties owns and manages multifamily apartment communities in six states nationwide. Established in 1936, we have served our communities for over 80 years while providing an unparalleled level of service to our residents. The MAXX Properties portfolio includes 35 communities consisting of over 8,000 owned multifamily units in six states across the country and 2,000 cooperative units in New York.
MAXX Employee Perks and Benefits:
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17 Days of PTO (accrual based) to START with an additional day of PTO with each year of service
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Industry competitive salaries with monthly move-in and renewal bonuses
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One of the most comprehensive benefits packages in the industry
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Rental discounts at any MAXX Property effective on your first day
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$2,500 Annual tuition reimbursement towards work-related courses (CAM-T, EPA, CPO)
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Reimbursement on children’s education/extra-curricular activities (up to $500/year)
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$1,000 Employee Referral Program*
Job Summary:
Responsible for managing leasing personnel and executing all activities related to apartment rentals, move-ins, lease renewals and resident retention and interacts directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Provides high quality resident service and conveys resident service requests to the Maintenance Supervisor and other associates. Performs all of the above within the quality and time standards established for the community and in accordance with applicable laws and Company policies.
Responsibilities:
Leasing and Marketing
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Handles telephone and on-site traffic, provides information about apartments and the community to prospective residents, schedules visits to the community and shows made-ready apartments.
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Successfully closes new sales, leases apartments and determines if prospective residents meet community qualifications.
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Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expiration's, square footage, etc
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Completes follow-up thank you notes and call-backs with prospects after the initial community visit.
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Monitors all vacancies and future vacancies in order to react proactively to future occupancy needs.
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Understands and complies with Fair Housing laws and standards.
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Inspects vacant apartments on a regular basis to ensure that they are ready to show to prospective residents
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Assists with implementing resident retention and renewal programs.
Supervisory/Leadership
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Performs duties normally associated with a supervisory position of leasing personnel such as hiring, training, evaluating, and disciplinary counseling of leasing personnel.
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Conducts weekly staff meetings to establish leasing goals and objectives
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Works closely with the Community Manager to develop an integral team that effectively sells the quality and professionalism of the organization.
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Offers recommendations to management regarding improvements to the overall operation of the community and assists the overall team effort through effective leadership.
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Maintains CRM platform to ensure completion of daily goals
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Assists the overall team effort through effective leadership.
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Maintains open communication with other members of the community staff.
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Works closely with maintenance to communicate move-in dates for new residents.
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Assists other staff members as needed.
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Represents the Company in a professional manner at all times.
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Communicates changes in units leased status to the maintenance staff on a timely basis.
Skills and Requirements:
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2-3 years' of leasing experience with multi-family properties is preferred
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Superior customer service and communications skills (written and verbal)
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Must be enthusiastic, reliable, organized and able to multi-task
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Experience with Yardi is preferred, but not required
MAXX Properties is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.
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