What are the responsibilities and job description for the Shift Manager position at Del Taco?
Calling all friendly faces – we’re not just another job, we’re the start of a great
career!
If you are passionate about food, love people, and you’re ready to work hard and
think fast while keeping a smile on your face, we would love to have you join our
team! Working as a crew member for Del Taco is the perfect way to gain valuable
experience in food preparation, customer service, and personnel management.
We value our employees and offer a positive and encouraging environment as well
as plenty of opportunities for career advancement. You will enjoy fantastic benefits
such as free meals, uniforms, and a flexible schedule as well as competitive pay
and frequent raises and referral bonuses. Take the first step toward a long and
rewarding career by becoming a respected member of our team – the Del Taco
team.
Qualifications
We want you to bring to the table:
- A positive, passionate attitude
- Eagerness to learn
- Flexible schedule
- Capable of working in a fast-paced environment
- A commitment to customer satisfaction
Essential Job Functions:
- Supports General Manager in supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
- Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
- Ensures objectives are reached in all areas while following all Company guidelines.
- Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
- Supports GM in providing leadership, direction, training and development to the restaurant team.
- Supports GM in supervising and directing the workforce.
- Supporting GM in making staffing decisions such as, recommending interviews, and administering disciplinary action as needed.
- Make recommendations to enhance restaurant operations.
- Delivers effective results in the areas of quality, guest service, safety, security, cleanliness and product preparation.
- Exhibits a cheerful and helpful manner
- Demonstrates a complete understanding of our menu items and has the ability to explain them to guests accurately
- Uses Point of Sale system/cash register to record orders and compute order amounts; collecting payment from guests
- Understands and adheres to proper food handling, safety and sanitations standards
- Ability to follow all Company operation policies, and procedures
- Make recommendations to enhance restaurant operations.
- Maintains a professional appearance and grooming standards
Skills, Knowledge and Abilities:
- Experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
- Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
- Demonstrated ability to handle multiple tasks with effective follow-through.
- Demonstrated ability to motivate and lead staff to achieve organizational goals.
- General knowledge of computers, POS systems, various electronic devices, and various software.
- Ability to perform basic business math skills. Cash handling skills desired.
- Excellent organizational skills for keeping detailed records, reports and logs.
- Demonstrated ability to visually assess and evaluate safety hazards in the work place as mandated by company safety procedures. Ensure OSHA, local health and safety codes and company safety policies are met/followed.
- Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.
- Implement training and development plans and train staff
- Ability to read, write and speak effectively in English.
Working at Del Taco, you'll feel proud that you are part of an iconic brand, where we actually grill, shred and chop fresh ingredients. You'll feel proud that you have a chance to grow and earn more as you work through a realistic and achievable career path. Click on the pictures above to see why you will be "Proud as Del" to work here.
It's not about JUST DOING IT, It's about BEING THE BEST at doing it. Learn more about being the best you can be.
Discover your growth potential as a Del Taco Team Member!