What are the responsibilities and job description for the Beauty Advisor, Jo Malone position at DFS Group?
If you are passionate of the Beauty industry are and not shy about sharing your beauty tips, you are what we look for as the Beauty Advisor. Every customer you approach will see you as the face of our brand; you will be a critical link between the Product and the Customer. You will enjoy doing all those makeovers with our best-selling products to help make our customers look amazing.
- Explain the features and benefits of our merchandise in addition to DFS’ service differentiators
- Provide accurate product and shop promotion information to the customers
- Sell to customer's needs and cross-sell other products and brands to exceed customer's expectations
- Demonstrate product on clients’ skin/face e.g. color cosmetics and skincare applications
- Close sale by thanking clients and building relationships to seek opportunities to grow sales in future
- Return cash floats and all necessary documents to close registers and secure sales receipts
- General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times
- Assist in merchandise inventories as applicable
- Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines
Key Requirements
- High School graduate or equivalent
- 1-2 years of retail experience with accurate and quick transaction handling ability
- Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred
- Familiar with using the POS Terminal
- Able to work flexible hours as required by the business
- Multilingual speaking ability preferred
**Disclosure: This is a union position.
According to CBA- Article 8.6 Filling Vacant Positions
When filling job vacancies within the bargaining unit, DFS will give preference to qualified employees within the unit prior to the consideration of other applicants. Company seniority shall be the determining factor in filling job vacancies when DFS determines that the senior employee is qualified and has the ability to perform the job. **
DFS is an equal opportunity employer. It is the Company’s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.
