IT Manager - BRM Team

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

• Manage a team of 6-8 IT professionals who are responsible for portfolio management and stakeholder engagement across all lines of business
• Collaboration between IT and Business Partners to ensure requests are prioritized, communicated, and transparent from intake to delivery.
• Provide/facilitate road mapping to support overall business strategies for various business units.
• Manage SDLC intake and prioritization of assigned Projects/Programs, including business case justification and working with internal customers to obtain and capture detailed features
• Work closely with program managers and IT delivery teams for feature/project delivery.
• Interface and partner with Business Sponsor as needed (discovery, design review, approvals, implementation, and communication).
• Should be able to benchmark and identify best practices from other organizations in order to facilitate process change.
• Recommends the final course of action among several alternatives for enhancements to operational policies, procedures, and systems.
• Maintains and applies broad knowledge of practices and procedures in area of expertise. Keeps abreast of technological innovations in the information technology industry.
• Will provide more forward-thinking on product introduction/development and business processes.
• Creates and establishes performance metrics to determine acceptable levels of quality for various business functions and units.
• Meets with outside vendors to determine the viability of products being considered to improve all areas of operational efficiency.
• Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, implementing, and controlling.
• Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

• Responsible for supervision of the group involving staffing, conducting performance appraisals, training and developing subordinates, promotions, salary increases, termination, and disciplinary action.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and three or more years of related experience; or three to five years of related experience and training; or equivalent combination of education and experience. Graduate degree preferred. Minimum three years of experience leading a team.

• Ability to lead a diverse organization through completion of initiatives that are broad in nature.
• Process improvement experience desired.
• Able to write reports/correspondence and present information and respond to questions from executives/customers.
• Must be comfortable with aggressive schedules, setting direction and priorities.
• Uses a high level of diplomacy.

• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply fractions, percentages, ratios, and proportions to practical situations.

• Ability to read, analyze and interpret business periodicals, technical procedures or government policy.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
• Work Environment
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position works in/near normal office environment.

• Senior IT Manager