What are the responsibilities and job description for the Salon Manager position at FACE FOUNDRIÉ?
FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.
Required: Esthetics License
The Salon Manager is responsible for meeting or exceeding FACE FOUNDRIÉ goals through staff recruiting, training, and service and product sales. A Salon Manager is responsible for creating an environment that exceeds standards of excellence in guest services, client retention, employee development and local marketing efforts. The Salon Manager reports to the owner(s), and they serve as the primary contact for all salon personnel.
Your skills, experience and talents as a Salon Manager will be essential to lead by example.
Salon Manager Responsibilities:
Demonstrates high standards in customer service
Meets financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue
Identifies opportunities for growth such as, staffing, scheduling and coaching
Responsible for performing services on guests and leading by example
Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
Responsible for identifying the professional development needed for each staff member
Ensures all technical service and product training classes are attended
Conducts reviews for all staff members
Responsible for store's inventory
Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
Assists with social media and marketing events.
Helps forecast sales, growth trajectories and expansion plans.
Job Types: Full-time
Availability: Nights and Weekends is required
License: Esthetics License is required
Experience: One year of Salon Manager experience is preferred
