Reservationist

Become A Reservationist for First Transit!

First Transit is looking for a Reservationist Mc Henry, Illinois to intercept pre-qualified customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety and customer service.

Our Reservationists can enjoy:

• Paid Training
• 20 hours of paid ongoing training throughout career guaranteed!
• Paid sick leave
• Tremendous career advancement opportunities due to a strong presence across North America
• A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan
• A great work environment

Our Reservationists are responsible for:

• Answering inbound customer calls

To qualify as a Reservationist, you’ll need:

• A high school diploma or equivalent
• Call center / customer service experience (preferred)
• Excellent interpersonal and telephone skills
• The ability to communicate in the English language both orally and in writing
• Good organizational skills and be detail oriented
• Good interview skills, ability to ask questions and document answers
• Experience working with Microsoft Office Suite

Benefits

We offer competitive compensation and benefits including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

First Transit carries approximately 350 million passengers a year. Our employees play an integral role in our mission to provide easy and convenient mobility and to improve quality of life by connecting people and communities. APPLY TODAY!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.