Reservations Agent

Our Mission: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts and residence clubs wherever we are located. Our Team: Four Seasons Hotel and Private Residences New Orleans is seeking a Reservations Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. Your Job: Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! The Reservations Agent is responsible for selling the hotel and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. As our hotel is open 24/7, 365 days a year, we expect our Reservations Agents to be flexible in working mornings, evenings, weekends, and holidays. About You: Knowledge of Opera preferred One to two years’ experience working in hotel reservations department or customer service preferred Strong communication skills Work authorization in the United States Our Benefits: Rewarding Work Culture Excellent Mentoring, Training and Development Opportunities World Class Medical, Dental, and Vision Insurance Program Complimentary Stays at Four Seasons Worldwide after 6 Months Holiday and Vacation pay (9 paid Holidays including Mardi Gras) Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary dry cleaning of employee uniforms Discounted parking 401k participation with a company matching program Want to know more about working for Four Seasons? Visit us at:  Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/  YouTube: http://bit.ly/WeAreFS  Facebook: http://bit.ly/WeAreFS_FB  LinkedIn: http://bit.ly/WeAreFS_LI  Twitter: http://bit.ly/WeAreFS_TW  Instagram: http://bit.ly/WeAreFS_IG  See what our employees are saying at: #FSEmployee  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.