At Kofile Technologies, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems.

Job Overview

This in-person role is a vital part of the Quality Management System being implemented in our growing company. Your day will be dedicated to ensuring history is preserved and customer satisfaction is high by auditing both physical and digital deliverables. Three focus areas that are part of our continuous improvement efforts are to measure internal deliverables, external deliverables, and workflow processes. Kofile will provide software training on our native and commercial systems.

Responsibilities and Duties

• Validate physical and digital outputs for reporting accuracy including missing and misreported data.
• Routinely check that all processes and tasks are being performed correctly.
• Verify the quality standards are met at each process.
• Analyze data sets and identify trends.
• Review sales order records to validate services provided.
• Provide detailed rationale and supporting evidence for recommendation and findings.
• Assist in root-cause analysis for defective deliverables.
• Facilitate training sessions as necessary.

Qualifications

• Strong analytical skills required.
• Strong computer skills, proficient in Microsoft Suite.
• Must be able to organize workflow, prioritize tasks, and meet deadlines.
• Excellent organizational skills and strong attention to detail.
• Ability to work in a flexible environment, adapting to changing priorities.
• Self-starter who is eager to learn and can work independently and in a dynamic environment.
• Lift 30 pounds with no limitation.
• Knowledge of land, court, and vital records management (desired, not required).
• Strong verbal and written communication skills (desired, not required).
• Experience in book preservation, scanning, or image enhancement (desired, not required).
• Experience with team member training (desired, not required).

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