What are the responsibilities and job description for the FT CAO Lead position at Hannaford?
Primary Purpose:
Perform computer assisted ordering functions and other duties that ensure department appearance, quality, variety, safety, on shelf availability and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Maintain solid communication with center store manager. Build customer relations and provide enthusiastic customer awareness.
Duties and Responsibilities:
- Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer’s expectations.
- Perform and support all CAO (Computer Assisted Ordering) maintenance walks for all areas of Center Store including DSD.
- Perform and support all CAO exception walks for all areas of the center store including DSD.
- Perform and support the new and discontinued item process.
- Research and take corrective action on items with excessive back stock.
- Aid in growing sales through effective on shelf availability.
- Assist in training and other special projects as assigned by management.
- Effectively communicate inventory level challenges to Center Store Manager.
- Maintain the quality of department’s appearance and presentation.
- Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.
- Cut, mark and stock product, as required.
- Assist in communicating department and company policies to associates.
- Adhere to all standard practices as outlined in the Center Store Standard Practices Manual.
- Perform various department functions as needed to meet production and customer service guidelines.
- Perform all other duties and responsibilities as assigned.
Qualifications:
- Understanding of store operations and merchandising techniques required.
- Effective interpersonal and organizational skills.
- Ability to lead and direct others.
- Effective communication, customer service and selling skills.
- Must meet minimum age requirements.
Physical Requirements:
- Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
- Meet established volume/activity standards.
- Stand or walk 100% of the time.
- Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
- Frequent bending, kneeling and squatting.
- Able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Ability to use computers, calculators and communication systems required to perform the job functions.
Job Type: Full-time
Pay: $17.35 - $24.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Best Contact Information:
Experience:
- Customer service: 1 year (Preferred)
- Inventory management: 1 year (Preferred)
- Inventory control: 1 year (Preferred)
- Leadership: 1 year (Preferred)
Work Location: In person
Salary : $17 - $25
