What are the responsibilities and job description for the Account Manager position at Harmony?
This is an opportunity to work with a dynamic team and show your skills. Harmony Lab & Safety a leading distributor of supplies to businesses nationwide is looking for a motivated individual to continue our growth
This is a base salary commission position!
The account manager/inside sales representative establishes a partnership with and ensures the long-term success of our customers while meeting sales and margin goals. The Account Manager responsible for building consultative and ongoing relationships with our current customers along with new customers.
The ideal account manager/inside sales representative can identify sales opportunities and maximize sales of assigned accounts.
RESPONSIBILITIES
- Provide consultative sales solutions and services while helping our customers with their Lab & Safety needs
- Responsible for growing sales and profits by educating and suggesting alternative solutions.
- Serve as the customer’s point of contact, working closely with the customer to gain insights and opportunities.
- Regularly contact customers via phone/email as needed.
- Review accounts regularly to identify additional sales opportunities.
- Resolve customer issues and manage/escalate concerns as appropriate.
- Properly qualify sales leads and ask discovery questions that highlight customers goals, processes, and current pain points.
- Work with the marketing team to engage prospective customers in targeted campaigns and follow through.
- Effectively communicate value proposition to prospects.
- Generate reports of call and lead qualifying activity as needed.
QUALIFICATIONS:
- 2 years of inside sales/account management experience
- Bachelor’s degree preferred but not necessary.
- Knowledge of Medical, Cleanroom, Lab or Safety industry is highly desired, but not necessary.
- B2B inside sales experience
- Ability to work independently while still meeting objectives.
- Excellent communication skills via phone, email, etc.
- Self-disciplined, highly motivated person who displays perseverance and determination.
- Creative and outside the box thinker
- Active listener, engaging conversationalist who know the right questions and when and how to ask them
- Always thinking one step ahead to ensure success.
- Exceptional time management skills
What's in it for you?
- Competitive Base Salary between $38,000 - $45,000 based on experience
- Monthly/Quarterly bonus program estimated at $15K to $30K annually, with no cap!
- Retirement: Simple IRA
- SICK/PTO
- Vacation
- Paid Holidays
- Medical Cash Allowance
- Employee discount
Please LOCAL candidates only, ONSITE position, No third-party calls.
Location: Garden Grove, CA 92841
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Garden Grove, CA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
- Health insurance
Salary : $38,000 - $45,000
