What are the responsibilities and job description for the Manager position at Kismet Bagels?
We are looking for a new Manager for our FISHTOWN Shop! Located at Girard and Frankford, this shop was our very first and the neighborhood is incredibly loyal to us! We do our absolute very best to take great care of them as well.
We thrive under pressure, have a blast servicing our customers, and take great pride in creating the same wonderful high quality product over and over again.
We want someone for this position who has managerial experience, as well as Front of House and (at least minor) Back of House experience. We want someone who takes great pride in keeping the staff on track during busy times, keeping morale high, taking care of customers, staying calm and organzized during a rush / long lines, and always making sure all tasks are being completed properly and efficiently. Holding our staff accountable is a high priority as well.
Our shop is open Tuesday - Sunday, and we expect this position to work five days per week. Weekday shifts are 6am-230pm, and weekend shifts are 7am-330pm.
Between online orders and in house, it's very busy for the bulk of the shift, so be ready for that! Everyone works together as a team, and checks their ego at the door. No task is above or below anyone.
This job requires both back of house (Sandwich Making, Egg Cooking) as well as Front of House (Register, Coffee, Restocking the customer fridge) tasks.
REQUIREMENTS INCLUDE:
-Open Weekend Availability
-Ability to work well under pressure
-Ability to lift 25 pounds
-Enjoy interacting with customers
-Have reliable transportation
-Be comfortable upselling
-Take pride in leading a team and all that comes with it
-Enjoys being organized and efficient
TASKS INCLUDE:
-Scheduling
-Inventory and Ordering
-Ensuring that all employees adhere by our employee handbook's rules and regulations
-Handling any customer service issues / requests / etc
-Representing the Kismet brand
-Overseeing both Front and Back of house to ensure quality and consistency are maintained
COMPENSATION
Base Wage - $22/hr - With Tips, average weekly hourly pay ranges from $27-$30/hr
We look forward to speaking with you. Thank you!
Salary : $27 - $30
