What are the responsibilities and job description for the SMB Sales Manager position at Lenovo?
General Information
Req #
WD00024519
Career area:
Sales
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, February 28, 2022
Working time:
Full-time
Additional Locations:
- Morrisville - North Carolina - United States of America
Why Work at Lenovo
Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge.
We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.
The one thing that’s missing? Well… you...
Description and Requirements
The inside sales team within the Lenovo direct business is responsible for growing our existing customer base and driving new customer acquisition. This role manages a team of SMB account representatives through stages of the sales process including but not limited to a sales queue, development, acquisition, and retention roles. This is a critical role that will be responsible to achieve weekly and quarterly aspirational targets along with driving the evolution of the sales team as Lenovo brings new solutions to market targeted towards SMB.
Help define the short-term tactical plans and long-term strategy with the broader Lenovo Direct team
Lead a high-performance team with prospecting, opportunity development and pipeline management
Provide leadership in managing the operational and systems aspect of this role with awareness of customer relationship, opportunity prioritization and quota attainment.
Build and maintain strong relationships with key stakeholders, including Product Teams, Finance and Payments, Post-Sales Support and SMEs across all Lenovo solutions to support the customer acquisition and retention strategy.
Manage the sales team, including quarterly target setting, ongoing management to achieve corporate and team goals, performance management at an individual level, including setting Key Performance Indicators and reviewing each quarter-end.
Build a consultative selling approach around Lenovo products; PC & Peripherals, Data Center Products, Motorola Phones and Software and Services. Coaching and building a training calendar to support a cross-selling approach to new and existing Lenovo customers.
Drive a strong sales cadence to support pipeline management and forecasting to identify gaps and take timely corrective actions.
Requirements:
Minimum of 5 years experience leading a high-performance team selling IT hardware and software-based solutions
Strong data-based decision making, collating unstructured data to make business decisions
Ability to build long term strategic plans along with coming up with short term tactical actions to deliver on all aspirational targets (revenue/gross profit/services etc)
Experienced in solution selling (services/software) driving the launch and go to market strategy sales strategy
Skillset required:
Understanding of sales management software like Microsoft Dynamics/Outreach.io
Advanced in Excel and PowerPoint
Collaboration across functional teams
Strong business and financial acumen
Resilience to change and challenges and a humanistic approach to management
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
Lenovo adopted a COVID-19 Vaccination Policy for US-based employees. As a condition of employment, employees must adhere to Lenovo’s US Vaccination Policy and be fully vaccinated against COVID-19, subject to any applicable accommodations. To be fully vaccinated means individuals must receive the full series of a vaccine either approved by the FDA or WHO and listed by the CDC (e.g. two dose of the Moderna, AstraZeneca or Pfizer-BioNTech vaccines; or one dose of the Johnson & Johnson vaccine). This applies to all US-based employees, contractors and interns, regardless of work location. As a condition of employment, you must provide proof that you are fully vaccinated or follow Lenovo’s accommodation process.
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