What are the responsibilities and job description for the Program Manager position at Med-Metrix?
Job Description
Description:
Job Purpose
The Program Manager will assist in the organization, planning, and implementation of our Med-Metrix Suite of Products and Services and work closely with an experienced team of Med-Metrix Subject Matter Experts with operational expertise in both Healthcare Finance and Revenue Cycle Services.
IMMIGRATION SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION.
Duties And Responsibilities
Plan the Project:
Qualifications
Description:
Job Purpose
The Program Manager will assist in the organization, planning, and implementation of our Med-Metrix Suite of Products and Services and work closely with an experienced team of Med-Metrix Subject Matter Experts with operational expertise in both Healthcare Finance and Revenue Cycle Services.
IMMIGRATION SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION.
Duties And Responsibilities
Plan the Project:
- Create detailed project plans which identify and sequences the activities needed to successfully implement a project.
- Develop a schedule for project completion that effectively allocates resources to the activities.
- Leads cross functional teams across the organization, effectively communicates with internal team members and customers in a clear and professional manner on the phone, via email, and in person.
- Hosts discovery sessions with stakeholders and subject matter experts to capture current state and makes recommendations on future state process improvements
- Work effectively to set goals, identify problems, and make decisions in a rapidly changing environment.
- Manages multiple projects across different departments within the organization assuring that all team members have the required information and resources to complete tasks effectively.
- Proactively communicate and manages expectations of both internal and external stakeholders by facilitating weekly calls, recording detailed meeting minutes, identifies next steps in the process, and diligently follows-up on all open activities until project completion.
- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.
- Manages deliverables according to project timelines. Prepares and presents project status and escalates issues to executive sponsors and stakeholders
- Candidate should be able to connect the dots into other initiatives or to past projects, think strategically, and build and develop co-workers/individuals
- Lead teams in high priority risk situations by coordinating and instilling a sense of urgency where applicable across multiple internal and client cross functional teams.
- Acts as point of escalation for critical implementation-related risks and facilitate their timely resolution.
- Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Qualifications
- Bachelor’s Degree, and 5 years of Project Management experience
- PMP certification is preferred, but not required
- Experience in Revenue Cycle required
- Proficiency with MS Office
- Leadership & Management Experience
- Lead: Positively influence others to achieve results that are in the best interest of the organization.
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
- Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
- Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
- Ability to oversee & manage multiple complex projects
- Independent and self-motivated
- Energetic with strong desire to learn
- Willingness to work a flexible schedule and outside of normal business hours on occasion when needed
- Travel to client sites required
- Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
- Work Environment: The noise level in the work environment is usually minimal.
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