What are the responsibilities and job description for the General Manager position at MedSpeed?
General Manager
About Us
Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.
Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!
Our people are at the heart of what we do and how we support our customers.
Why become a MedSpeeder? This is what’s in it for you:
- Medical, Dental, Vision and Flexible Spending Account -- We care about you and your family!
- 401(K) with Company Match -- We want you to secure your financial future, so we have a generous match too!
- Paid Time Off -- We encourage time off, you deserve it!
- Opportunities for Career Advancement – We encourage internal growth!
- Training Provided – We provide thorough training for our roles at Medspeed!
- Competitive Pay – We respect the work you provide!
What you will be doing as the MedSpeed General Manager:
- Meet and or exceed market performance goals related to: customer satisfaction, quality, profitability, labor efficiency, equipment utilization, employee satisfaction and safety performance
- Oversee planning, implementation and ongoing management of new services and/or changes to existing services
- Meet and or exceed client performance requirements and manage client relations through regular formal and informal interactions
- Partner with sales team to evaluate potential new business and offer recommendations to enhance existing business relationships
- Collaborate with sales, product development and other departments to monitor service trends
- Partner with all departments to drive continuous improvement in service, quality, operational efficiency and cost reductions
- Inspect to ensure that all safety, preventative maintenance and other standards are consistently met
- Direct and lead the hiring, training, and development of the market operations team
- Ensure market fleet is properly maintained and utilized
- Other job-related duties as assigned
- Build and nurture a collaborative MedSpeed team culture
What you will need to bring to be the MedSpeed General Manager:
- Bachelor’s degree in Business or Operations related field
- 5-7 years of progressive business experience with an operations focus
- Relevant industry experience preferred
- Excellent written and oral communication, strong interpersonal skills
- Collaborative work style, able to work well within & across departments
- Strong project management skills
- Successful P&L or budget management experience preferred
- Strong customer relation skills, demonstrated ability to interact with key decision makers
- Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
- Strong leadership & coaching skills, able to develop team members for future advancement
- Excellent presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates and customers
