What are the responsibilities and job description for the B2B Sales Specialist position at NewEgg?
We are hiring strong, high-energy professionals who are open to innovative ways of doing business-to-business e-commerce marketspace. The Sales Specialist will be responsible to adopt and grow accounts into high volume and sustainable customers. The ideal candidate will maintain accounts by outreach, and effectively communicating with each customer on their forecast and yearly goals.
About Newegg
Founded in 2001, Newegg began selling PC components and helped popularize the PC-building movement. In doing so, we developed a cult following among PC and DIY enthusiasts. Since then, Newegg Inc. became the leading tech-focused e-retailer in North America, with a global reach in Europe, South America, Asia Pacific and the Middle East. Today, millions of customers turn to Newegg to shop for the latest PC components, consumer electronics, smart home and gaming products. Newegg is consistently ranked as one of the best online shopping destinations, and the company regularly earns industry-leading customer service ratings.
Our core values guide our entrepreneurial spirit. We recognize performance and support new ideas, and empower individuals to take ownership of their work while creating something unique. As an employee, Newegg offers medical, dental, and vision benefits day-1, 401k matching, pet insurance, and other excellent perks.
- Manage sales inboxes as it relates to quotes and orders.
- Handle incoming calls and online requests from customers to generate RFQs and orders.
- On board new customers by providing assistance on new account setup.
- Nurture accounts by frequently following up and seeking new projects and goals from each account.
- Create sales pipeline.
- Other duties as needed.
- Bachelor’s degree in Business Administration or related field.
- Obtain a minimum of 3-5 years experience in Business Administration and/or Customer Service.
- Ability to develop rapport and maintain strong working relationships with internal and external customers.
- Ability to multi-task, work in a multi-windows environment and resolve customer issues by investigating and providing recommendations.
- Requires high energy, be self-motivated, enthusiastic, ambitious, goal-oriented, and success-driven.
supervisorrole : None.
Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to the supervisor's guidelines.
Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.
- Work Environment : Job is performed in a traditional office setting.
Activities include extensive work at a computer monitor as well as telephone use
All Neweggers are currently working onsite.
Equipment Used : Standard office and computer equipment including MS Office software, computer and telephone.
Language Skills : Must be able to speak, read, write and comprehend English.
Travel Requirements : Travel is not required.
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