General Manager

Norton Country Club, an exquisitely beautiful golf course and country club, has an immediate opening for an experienced general manager. The general manager will be responsible for conducting oneself as a representative of the company’s management team, by visibly supporting and implementing policy and demonstrating high standards of ethics and integrity with members, peers and employees.

Responsibilities

· Oversee all aspects of club operations, including course maintenance, golf shop, and food and beverage.

· Actively market club memberships, member services and club facilities to attract new members and achieve revenue objectives.

· Maintain exceptional member relations and facilities by creating a quality environment through staffing, programming, service operations and maintenance.

· Recruit, select and develop a qualified staff, including department heads to understand the relationships between value, membership satisfaction, and member retention.

· Ensure expense controls, procedures and forecasting are in place and monitored in each department.

· Complete all required financial and administrative reporting accurately and on time.

· Ensure all employee policies and procedures are adhered to and ensure all employees are accountable for compliance of these policies and procedures.

· Actively participate in club events, as a means to gather feedback and ensure the level of attention and service to exceed member expectations.

Job Requirements

· A minimum of 5 years of experience in golf club/hospitality management.

· Previous banquet and food & beverage management experience.

· Ability to operate Jonas Club Software.

Salary

· Commensurate with experience. Please include your salary requirements.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Norton, MA: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hospitality: 3 years (Preferred)
• Country Club: 1 year (Preferred)
• Food & Beverage: 3 years (Preferred)
• Banquet, Wedding & Event: 3 years (Preferred)

Work Location: One location