What are the responsibilities and job description for the Systems Administrator position at Pico?
Purpose of the role
As an Systems Administrator, you will have a diverse technology background to implement and maintain day to day support on all aspects of the corporate technology environment. A successful candidate will provide analysis, recommendations for improvement, and help drive initiatives to completion. The engineer will engage in strategic planning and tactical activities to continuously improve and meet business needs.
Responsibilities and duties (include but not limited to)
- Responsible for the maintenance, configuration, and operational reliability of systems
- Liaising with multiple stakeholders across all areas of the business on a daily / weekly basis keeping all informed regarding issues and solutions
- Maintain level 3 helpdesk support and provide full support coverage when required.
- Optimize process and procedures via automation.
- Create, contribute, and maintain a working knowledge base and document issues that are conducive to knowledge transfer.
- Ensure scalability, high availability, security, and reliability is delivered and maintained to all relevant internal and client systems.
- Managing the lab environment, including tasks such as racking servers, cable management, and server configuration.
- Working with hardware components such as low latency network cards, to enhance performance.
- Participate in on-call support coverage.
- Perform and manage any special projects/tasks assigned.
Education, Skills, and background (incl. Education and Experience Requirements)
- 3 years of working experience as an Infrastructure engineer implementing and managing various and relevant technologies.
- Certifications in relevant IT technologies are a plus.
- Strong knowledge of the Linux Operating system and administration associated. (RHEL/Ubuntu)
- Experienced in automation and scripting languages.
- Experience with Virtualization technologies such as VMware.
- Knowledge of Microsoft technologies (including but not limited to Office365, Active Directory, File Services)
- Familiarity working with Mac and Windows Operation system.
- Proven ability to work effectively independently using own initiative.
- Excellent communication skills; clearly conveys information, excellent writing / documentation skills.
- Ability to multi-task and change priorities as needed.
- Professionalism to support a 24/7 production environment.
- Drive, passion, commitment, and attention to detail.
- Ability to lift up to 50lbs unassisted.
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